VALERIA TORCUATO
Huntington Beach,CA
Summary
Bilingual Retail Sales associate with experience driving business growth and creating positive working environment. Eager to apply outstanding client rapport and marketing strategy skills to augment employer's services and market share.
Overview
3
3
years of professional experience
Work History
Retail Sales Key Holder
Burlington Coat Factory Burlington Stores
Huntington Beach, California
2020.08 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Drafted shipment documentation and maintained accurate files.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Recruited and trained team members, as well as supported other departments with mentorship.
- Responsible for opening the store and count the store safe. Opened cash registers before hours.
Restaurant Cashier
MINIMEX TACO SHOP
Huntington Beach, United States
2020.02 - 2021.03
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06.2020
Skills
- Customer Service Management
- Bilingual
- Flexible Work Schedule
- Decision Making
- Team Building and Motivation
- Employee Training
- Creativity and Originality
- Store Reset and Recovery
- Basic Mathematics
- Relationship Building
- Scheduling and Time-Tracking
Languages
Spanish
Full Professional