Valeria Trujillo Rojas
West New York,NJ
Summary
Motivated Waitress/Hostess with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress
John Lack Associates
06.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
General Merchandiser
Walmart
04.2023 - 05.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Hostess
La Santa Tacos Y Tequila
02.2023 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail Sales Assistant
Soluciones Ferretero Los Almendros
01.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
High School Diploma -
La Presentacion
Cartago, Colombia06.2022
Skills
- Complex Problem-Solving
- Waiting Tables
- Complaint Resolution
- Sales Expertise
- Dining Customer Service
- Greeting and Escorting Guests
- Accurate Money Handling
- Table Preparation
- Service Prioritization
- Dining Room Cleaning and Upkeep
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Waitress
John Lack Associates
06.2023 - Current
General Merchandiser
Walmart
04.2023 - 05.2023
Hostess
La Santa Tacos Y Tequila
02.2023 - 03.2023
Retail Sales Assistant
Soluciones Ferretero Los Almendros
01.2022 - 02.2023
High School Diploma -
La Presentacion
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