Summary
Overview
Work History
Skills
Languages
Timeline
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Valeria Villa

Buckeye,AZ

Summary

Hardworking employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Area Supervisor

Ross Store
Peoria , United States
10.2015 - 09.2022

In Ross Stores, I had the chance to work in several positions, starting as a Front End Supervisor. Then, moved to the cash office and became the markdown lead. Ending in my last job as an Area Supervisor.

  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained accurate records of all markdown activity.
  • Maintained accurate cash balances and reconciled discrepancies. Prepare bank deposits. Create reports.
  • Created daily work schedules to ensure tasks were completed.
  • Trained new employees on policies, procedures, product knowledge, customer service techniques.
  • Managed payroll activities, including timecard submission and approval process.
  • Monitored store operations to ensure compliance with Loss Prevention policies and procedures.

Skills

  • Cash Register Operation / POS system
  • Cash office duties
  • Customer Service
  • Sales monitoring
  • Store Reset and Recovery
  • Delegation and Supervision
  • Employee Training
  • Loss Prevention

Languages

Spanish
Native/ Bilingual

Timeline

Area Supervisor

Ross Store
10.2015 - 09.2022
Valeria Villa