In Ross Stores, I had the chance to work in several positions, starting as a Front End Supervisor. Then, moved to the cash office and became the markdown lead. Ending in my last job as an Area Supervisor.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained accurate records of all markdown activity.
- Maintained accurate cash balances and reconciled discrepancies. Prepare bank deposits. Create reports.
- Created daily work schedules to ensure tasks were completed.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Managed payroll activities, including timecard submission and approval process.
- Monitored store operations to ensure compliance with Loss Prevention policies and procedures.