VALERIA ZAPATA CUBILLOS
Clifton,NJ
Summary
Dynamic professional with a proven track record at GOAT- Sneaker Marketplace, enhancing client satisfaction and streamlining inventory fulfillment. Skilled in client consultation and teamwork, adept at fostering customer loyalty and exceeding operational targets through innovative strategies and focused customer service. Excelled in creating engaging environments and implementing effective solutions.
Overview
3
3
years of professional experience
Work History
Bar Palenque
Mesera
11.2024 - Current
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Fulfillment Support
GOAT- Sneaker Marketplace
06.2022 - Current
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Provided comprehensive administrative support during periods of high workload or employee absences, stepping in to manage tasks efficiently and maintain the smooth running of office operations.
- Improved client satisfaction by providing personalized PC support and troubleshooting solutions.
Boutique Manager
Sophistique Boutique
10.2022 - 04.2023
- Interacted well with customers to build connections and nurture relationships.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Created an engaging social media presence for the boutique, attracting new clientele via targeted marketing campaigns.
Education
Phlebotomy And Pct - Medical Technology
Always Health Institute
Paterson, NJ12-2018
High School Diploma -
Jose Maria Vivas Balcazar
Cali-colombia12-2018
Skills
- Client consultation
- Sterilization techniques
- Appointment scheduling
- Ethical practices
- Infection prevention
- Hygiene maintenance
- Allergy awareness
- Anatomy
- Safe disposal
- Skin assessment
- Proper equipment usage
- Equipment handling
- Teamwork
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Elderly care
- Multitasking
- Personal care
- Valid Driver's license
- Compassionate care
- Physical strength
- Infection control
- Medical terminology
Timeline
Bar Palenque
Mesera
11.2024 - Current
Boutique Manager
Sophistique Boutique
10.2022 - 04.2023
Fulfillment Support
GOAT- Sneaker Marketplace
06.2022 - Current
Phlebotomy And Pct - Medical Technology
Always Health Institute
High School Diploma -
Jose Maria Vivas Balcazar
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