Valeria M. Jiménez Izquierdo
San Juan,P.R.
Summary
Committed to creating value and driving organizational growth through continuous improvement, focusing on identifying opportunities and developing strategies aligned with long-term goals. Experienced in working collaboratively with diverse teams to implement solutions that strengthen organizational success. I have a solid background in human resources, with knowledge in conflict resolution, team leadership, training, development, and employee engagement, which enables me to build strong teams, foster collaboration, and promote a culture where people and performance grow together.
Overview
2026
2026
years of professional experience
Work History
Benefits Coordinator
The Condado Collection
06 2025 - Current
- Coordinated and led employee benefit orientations focused on medical coverage and employee benefit plans.
- Managed and oversaw employee enrollment processes for health insurance and retirement plans.
- Handled case management, inquiries, and claims related to employee benefit plans.
- Supported the setup and maintenance of employee accounts for 401(k).
- Supported and coordinated internal referral processes, including FMLA, workers’ compensation, and short-term disability programs.
- Coordinated special projects related to benefits and wellness, aligning them with organizational goals and approved budgets.
- Provided strategic guidance to leaders and managers, supporting decisions related to employee situations, leaves of absence, eligibility, and complex cases.
Training Coordinator
The Condado Collection
08 2023 - 06 2025
- Supported the development and implementation of training materials and manuals to ensure effective learning sessions.
- Assisted in monitoring employee performance and progress, offering guidance and support in areas that required improvement.
- Supervised updates and revisions of training content to align with industry changes and organizational needs.
- Coordinated training logistics, including scheduling sessions, preparing materials, and arranging facilities.
- Supported the analysis of training needs across individual, team, and organizational levels.
- Helped implement and communicate training related to updated laws and company policies.
- Participated in monthly staff training sessions to enhance team knowledge and consistency.
- Provided administrative and HR support, including document management, report preparation, and employee manual updates.
Talent Acquisition Specialist
Temporary Professional Services-TPIS
04 2021 - 08 2023
- Set up interviews with employers and qualified applicants.
- Managed recruitment for industries including education, banking, healthcare, insurance, federal, and others.
- Conducted phone, virtual, and in-person interviews.
- Handled the complete hiring process and prepared employment contracts.
- Managed all aspects of the employee lifecycle, including onboarding and offboarding.
- Coached candidates through the interview process to secure top roles.
- Performed administrative tasks.
- Planned and coordinated participation in job fairs.
- Delegated tasks to the team and actively participated in job fairs.
- Managed social media accounts
Assistant Manager
JC Barber & Beauty Distributor
- Oversaw daily store operations, including inventory management, supply restocking, cash handling, customer service, and social media account management.
- Supported and supervised day-to-day operations to ensure performance, quality, and service standards were met.
Education
MBA - Project Management
Master of Business Administration
Ana G. Mendez | Puerto Rico01-2024
BBA - Human Resources and Marketing
Bachelor of Business Administration
University of Puerto Rico at Aguadilla2021
Skills
- Human Resources Operations
- Logistics Improvement
- Administrative Skills
- Training Facilitation and Group Management
- Customer Service Leadership
- Problem-Solving
- Computer programs (Excel, Word, PowerPoint, Outlook, Google, ADP, Trello and others)
- Marketing strategy planning
- Relationship building
- Employee benefits laws
Affiliations
Active Member, Society for Human Resource Management (SHRM) – Puerto Rico Chapter
Timeline
Benefits Coordinator
The Condado Collection
06 2025 - Current
Training Coordinator
The Condado Collection
08 2023 - 06 2025
Talent Acquisition Specialist
Temporary Professional Services-TPIS
04 2021 - 08 2023
Assistant Manager
JC Barber & Beauty Distributor
MBA - Project Management
Master of Business Administration
BBA - Human Resources and Marketing
Bachelor of Business Administration