Valerie Abeyta
El Paso,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced General Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 13 years of progressive leadership experience.
Overview
14
14
years of professional experience
Work History
General Manager
Taco Cabana
El Paso, TX
07.2008 - 05.2022
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Mentored and motivated team members to achieve challenging business goals.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed team schedule with eye for coverage needs and individual strengths.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
GED -
David L. Carrasco Job Corps Center
El Paso, TX06.2005
Skills
- Decision Making
- Team Leadership
- Customer Service Management
- Policy Development and Enforcement
- Sales Tracking
- Verbal and Written Communication
- Sales Promotion
- Staff Scheduling
- Quality Assurance
- Budget Control
- Employee Motivation
- Recruitment and Hiring
- POS Terminal Operations
- Money Handling
- Inventory Tracking and Management
- Waste Management and Reduction
- Payroll Administration and Timekeeping
- Monitoring Food Preparation
- Training and Onboarding
- Portion Control
- Catering Services
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Taco Cabana
07.2008 - 05.2022
GED -
David L. Carrasco Job Corps Center
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