Valerie Jaime
Cypress,TX
Summary
Proven ability to successfully analyze programs and memberships offerings to enhance, increase revenue, and improve customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Assistant Director
Silverline Montessori School
08.2022 - 11.2023
- Collaborate with the director to develop strategic plans and objectives
- Oversee day-to-day operations, ensuring adherence to policies and regulations
- Manage budgets and allocate resources effectively
- Recruit, train, and supervise staff members
- Develop and implement programs to meet the needs of the organization and its clients
- Manage scheduling for tours and appointments, ensuring optimal use of resources and meeting client needs
- Utilize CRM software to maintain client information and track interactions, improving communication and follow-up processes
- Answer phones and respond to inquiries, providing excellent customer service and directing calls to the appropriate department.
Assistant Director
Kiddie Academy School
06.2021 - 07.2022
- Increased new enrollment by 80% leading to an increase in revenue and profits
- Assisted in the marketing and distribution of program information
- Directed activities of the childcare center to provide instruction and care for children
- Conducted classroom observations, evaluations and provided feedback that motivates and encourages learning
- Hired, supervised, trained, and managed schedules of childcare teachers, aides, and drivers
- Authorized purchase of instructional materials and teaching aids, such as books, toys and games designed to stimulate learning
- Communicated center schedules to ensure appropriate ratios are always intact and labor is effectively managed to budget.
Office Manager
Mid-West Electric
12.2016 - 04.2020
- Managed schedules, organized office functions, and oversaw daily operations of office
- Prepared daily, weekly, and monthly reports, and updated calendar of appointments
- Answered, screened, and redirected calls
- Established business relations with vendors and shipping companies
- Handled purchasing, inventory, and contract negotiation with vendors
- Provided efficient and professional administrative and clerical service to colleagues and supervisors; provided excellent customer service to external and internal customers
- Maintained equipment inventory, scheduled maintenance, and handled customer correspondence
- Managed contract provisions, invoices and provided estimates to customers.
Lead Teacher
The Children’s Academy of Higher Learning
08.2014 - 11.2016
- Responsible for observing and applying developmental programs
- Keep records of children's growth, development, and behavior
- Responsible for preparing play and learning materials to set up children's environment
- Supervised children's play while making sure of their safety
- Helped children with daily routines such as dressing, toileting, eating and sleeping
- Maintained environment exceptionally clean, appealing, and safe
- Provided guidance on children's behavior and social development
- Responsible for various other duties as assigned.
Lead Teacher / Office Assistant
Spaceland Child Care
09.2002 - 06.2014
- Established, maintained, and oversaw a well-managed, tour-ready classroom
- Maintained licensing and professional conduct standards consistent with the National Association for the Education of Young Children (NAEYC) and State of Texas regulations
- Established and maintained high quality relationships with children and families
- Attended staff meetings, trainings, and professional workshops
- Supervised and cared for children
- Prepared special or periodic reports and maintained classroom records.
Education
State License -
Life Saver Academy
Houston, TX01.2021
Skills
- Ability to prioritize and manage multiple tasks
- Capable of delivering high quality punctual work
- Can effectively communicate with others and be an effective team leader
- Excellent ability to interpret and implement multiple program standards and policies
- High expertise in planning supervising and delegating work to subordinate staff
- Project & Event Management: Planning, Scheduling, Staffing, Training and Execution
- Accounting and Finance: Budgeting, Invoicing, Reconciliation and Reimbursements
- Software: Microsoft word, Microsoft PowerPoint, Microsoft Excel, Google suites, Google Docs, Google classroom, Google Sheets, ProCare
Timeline
Assistant Director
Silverline Montessori School
08.2022 - 11.2023
Assistant Director
Kiddie Academy School
06.2021 - 07.2022
Office Manager
Mid-West Electric
12.2016 - 04.2020
Lead Teacher
The Children’s Academy of Higher Learning
08.2014 - 11.2016
Lead Teacher / Office Assistant
Spaceland Child Care
09.2002 - 06.2014
State License -
Life Saver Academy
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