VALERIE BLANCHARD
Richmond Hts
Summary
Dynamic Phlebotomy Specialist with extensive experience at LabCorp, recognized for exceptional patient care and strong clinical judgment. Proven ability in crisis intervention and proficient in medical terminology. Committed to maintaining high standards of quality control while effectively coordinating care and advocating for patient needs. Accomplished and certified professional with experience providing direct case management services to a diverse population. Demonstrated expertise in managing complex caseloads and connecting clients to appropriate resources. Proven ability to build and maintain productive relationships with clients, stakeholders, and service providers. Skilled in analyzing client needs, developing effective service plans, and providing compassionate person-centered care.
Overview
27
27
years of professional experience
Work History
Phlebotomy Specialist
LabCorp
Brunswick, Ohio
02.2021 - Current
- Accurately identified patient information on labels prior to collection of specimens
- Successfully completed daily operations including specimen processing, documentation and data entry
- Processed orders accurately using computer systems such as EPIC or Cerner
Case Manager
The Bridges Core Services Agency
Cleveland, Ohio
02.2023 - 04.2024
- Participated in team meetings to discuss case management strategies for individual cases
- Educated clients on available community resources and how to access them effectively
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care
Phlebotomy Service Representative
Cleveland Clinic
Cleveland, Ohio
01.2016 - 02.2021
- Maintained accurate records of client progress and documentation of all contacts with clients
- Advocated for patients in healthcare or social service environments to promote wellness and autonomy
Precertification
Crystal Clinic Orthopedic Center
Montrose, Ohio
09.2015 - 01.2016
- Completes all disability forms, FMLA forms and pre-certifies all surgeries
- Contacts insurance providers to ensure that patient coverage is current and procedure is covered under coverage
- Obtains authorization for surgery
- Handles denial of insurance by triaging to appropriate provider to obtain coverage
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Coding using ICD 10, CPT codes
- Filling, Scheduled appointments for patient
Medical Rep
OH, US
09.2002 - 12.2012
- Reviews and researches medical bills and other incurred expenses for accurate payments/settlements and to identify potential CPT code, level inaccuracies such as up coding and bundling
- Identifies and promptly addresses wage exposures on medical claims
- Reviews and researches wages loss expenses and documentation for payment consideration when applicable
- May review and interpret policy language upon receipt of subrogation demand to determine if reimbursement is owed
- Identifies loss control opportunities around IME's and Peer Reviews and compares against lowest ultimate cost
Precertification Associate
Cleveland Clinic
Cleveland, Ohio
10.1997 - 10.2000
- Verified insurance including coordination of benefits for financial purposes required by CCF third-party payers
- Perform reconciliation by analyzing billing and demographic reports within required time frame
- Coded bills using ICD-9 and CPT codes
- Worked with the Utilization Review Nurse
- Filing and Pulling Charts to get ready for the work day
- Maintain inner office duties coping, scheduling patients for appointments
Education
Diploma - Certified in IV: PN
Cleveland Institute of Medical/Dental Assistant
06.1999
Skills
- Strong clinical judgment
- Extensive medical terminology knowledge
- STD counseling and care awareness
- Practiced in sterilization techniques
- Alphabetical/numerical filing mastery
- Medical coding capability
- Talent in obtaining/charting vital signs
- CPR/First Aid certified
- Efficient and reliable team player
- Committed team player
- Adaptable
- ICD 10 forms Specialist
- Front Desk Management
- Medical Terminology
- Excellent communication
- Problem-solving abilities
- Organizational skills
- Time management
- Attention to detail
- Problem-solving
- Reliability
- Certified in CPR/AED
- Task prioritization
- Quality control
- Case documentation
- Goal setting
- Crisis intervention
- Documentation proficiency
- Conflict resolution
- Case needs assessment
- Referral coordination
- Care coordination
- MS office
Timeline
Case Manager
The Bridges Core Services Agency
02.2023 - 04.2024
Phlebotomy Specialist
LabCorp
02.2021 - Current
Phlebotomy Service Representative
Cleveland Clinic
01.2016 - 02.2021
Precertification
Crystal Clinic Orthopedic Center
09.2015 - 01.2016
Medical Rep
09.2002 - 12.2012
Precertification Associate
Cleveland Clinic
10.1997 - 10.2000
Diploma - Certified in IV: PN
Cleveland Institute of Medical/Dental Assistant
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