Valerie Brooks
Houston,TX
Summary
I am a hard worker, fast learner, dedicated and loyal valgerm@live.com Employee who is passionate about helping others and helping the company to be successful. Highly skilled payroll professional with comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Tax Preparer/Human Resources Administrative Manager
Tax Service Companies
Houston, TX
10.2003 - 04.2026
- Auditing of tax returns and employees, general practices and representing clients before the IRS.
- Oversaw operations of tax franchise offices. Employee counseling, training, verification, and onboarding paperwork.
- Human Resource and Payroll Management to include full-service payroll and timekeeping for 160+ employees.
- Oversaw Customer Service Representatives in franchise call center. Filing insurance claims in the event of errors that were the company's responsibility.
- Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
- Recruited, interviewed, hired and trained employees.
- Reviewed client financial documentation for accuracy and compliance with IRS regulations.
- Provided expert guidance on tax deductions, credits, and strategies to maximize client benefits.
- Mentored junior staff on best practices in tax preparation and client interactions.
- Streamlined workflow processes to enhance efficiency in tax return processing during peak season.
- Conducted thorough audits of completed returns to ensure accuracy and minimize errors before submission.
- Led community outreach initiatives to educate clients on tax benefits and changes in legislation.
- Analyzed financial records to verify accuracy of tax returns.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Payroll Manager
WHITELEY INFRASTRUCTURE GROUP
Beasumont, TX
10.2023 - 11.2023
- Developed a streamlined payroll process using the ERP current system, Deltek and ADP. Processed and reconciled multi-state weekly and biweekly payroll for over 200 employees. Reviewed time sheets for accurate and timely timekeeping. Calculated and processed payroll adjustments, including bonuses, commissions and deductions. Ensured all withholdings, deductions and contributions were accurate.
- Performed reconciliations including but not limited to benefit invoices, 401k liability and assisted accounting with reconciling variance in general ledger. Imported payroll general ledger file into ERP system for each payroll. Provided verification of earnings and responded to payroll inquiries. Maintained ADP payroll database including communication with ADP team and produced reports as needed.
- Streamlined payroll processing using advanced software to ensure timely and accurate employee compensation.
- Led initiatives to improve payroll compliance with federal and state regulations, enhancing audit readiness.
Materials Data Clerk
SYSTEM ONE/ZACHRY CONSTRUCTION
Sabine Pass, TX
10.2022 - 08.2023
- Perform data entry with a high level of accuracy and speed to meet deadlines. Responsible for physical and electronic documents as well as creating official business memorandums and letters to support construction operations. Responsible for running reports, entering, and issuing receipts, and assisting with updating Materials information for the job site. Update and maintain logs and spreadsheets using proficiency in MS Excel (Pivot Tables, VLOOKUP, Logical Ifs and mathematical SUMS.
- Managed data entry processes, ensuring accuracy and consistency in records.
- Collaborated with team members to streamline data management practices and improve workflows.
- Maintained high-quality data records by consistently updating and organizing information in databases.
- Processed and entered data into company databases with high accuracy.
- Maintained electronic filing systems for efficient document retrieval and organization.
- Assisted in generating reports to support project management and decision-making.
Human Resources Manager
HEARST COMMUNICATIONS
Beaumont, TX
07.2020 - 09.2022
- Assist in the planning and execution of special projects and programs such as recruiting, performance management, compensation surveys, employee recognition, etc. conducted investigations and address employee complaints.
- Administer and/or oversees the administration of human resource programs including, maintain records; recruitment; onboarding; orientation; benefits; leave; payroll; employee relations; performance and talent management; worker's comp.
- Respond to all unemployment claims, maintain personnel files and generate HR reports.
- Conducted new hire orientation & coordinate company-wide employee events.
- Office administration duties to include various reports, scheduling publisher's calendar and coordination of travel arrangements.
- Developed employee engagement initiatives, fostering a positive workplace culture and boosting retention rates.
- Led talent acquisition strategies, enhancing recruitment processes and aligning with organizational goals.
- Implemented performance management systems to improve employee productivity and streamline evaluations.
- Collaborated with executive leadership to design and launch comprehensive training programs for staff development.
- Devised hiring and recruitment policies for corporate company.
Corporate Tax Coordinator
ABM INDUSTRIES, INC.
Sugar Land, TX
10.2016 - 07.2020
- Assisted with the preparation of miscellaneous tax filings: Annual reports, business registrations, property tax returns, etc.
- Supported the global tax compliance process, assisting with tax returns, statements, elections, etc.
- Created, organized and standardized federal, state, and international tax files in the Tax Dept. SharePoint site and file room.
- Provided administrative support to the Department such as scanning, copying, expense reporting, coordinating meetings, setting up meeting rooms, opening and handling mail, and other ad hoc administrative tasks.
- Responsible for updating schedules, databases, organizational charts and other tax tools as changes occur in the legal entity structure, tax laws, etc.
- Maintained multi-tax filing calendar and tax provision calendars, and other due dates.
- Completed tax processing (i.e., photocopy applicable tax returns attachments, completes and tracks certified mailing slips, and files originals in tax files) for income returns adhering to strict regulatory filing due dates.
- Coordinated tax compliance processes to ensure timely filing of federal and state returns.
- Analyzed financial data to identify discrepancies and resolve issues efficiently.
- Implemented streamlined procedures for document management and record-keeping.
- Coordinated tax compliance processes across multiple jurisdictions to ensure adherence to regulations.
HR Coordinator
BROOKE COMPANIES
Houston, TX
12.2015 - 04.2016
- Prepare new hire packets for incoming employees. Audit signed new hire paperwork for files. Employee files creation and maintenance.
- Provide receptionist coverage when needed. Provide administrative support to HR Managers. Ensuring I-9 and tax documents compliance. Full-service ADP Payroll support for US and International employees over 1600.
- Developed and implemented onboarding programs to enhance employee integration and retention.
- Managed employee records using HRIS, ensuring data accuracy and compliance with regulations.
- Conducted exit interviews to gather feedback for improving workplace culture and employee satisfaction.
- Led initiatives to improve diversity and inclusion within the workforce, fostering a more equitable environment.
- Analyzed HR metrics to identify trends, providing actionable insights for strategic decision-making.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
Education
MBA - Business Administration
University of Phoenix
Houston, TX08.2012
Bachelor of Science - Management
University of Phoenix
Houston, TX08.2010
Associate of Applied Science - HR Management
UNIVERSITY OF PHOENIX
Houston, TX06-2007
Skills
- Tax return preparation
- Bookkeeping
- Tax law compliance
- Account reconciliation
- Experienced with QuickBooks software
- Records management
- Corporate tax preparation
- Tax dispute resolution
- Payroll processing
- Legal research
- Human resources analytics
- Diversity and inclusion
- Recruitment strategies
- Onboarding programs
- HR technology
Accomplishments
- Achieved high customer satisfaction by obtaining positive results following individual income tax audits.
- Supervised team of 160 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
Payroll Manager
WHITELEY INFRASTRUCTURE GROUP
10.2023 - 11.2023
Materials Data Clerk
SYSTEM ONE/ZACHRY CONSTRUCTION
10.2022 - 08.2023
Human Resources Manager
HEARST COMMUNICATIONS
07.2020 - 09.2022
Corporate Tax Coordinator
ABM INDUSTRIES, INC.
10.2016 - 07.2020
HR Coordinator
BROOKE COMPANIES
12.2015 - 04.2016
Tax Preparer/Human Resources Administrative Manager
Tax Service Companies
10.2003 - 04.2026
MBA - Business Administration
University of Phoenix
Bachelor of Science - Management
University of Phoenix
Associate of Applied Science - HR Management
UNIVERSITY OF PHOENIX