Summary
Overview
Work History
Skills
Timeline
CustomerServiceRepresentative

Valerie Campbell

Sacramento,CA

Summary

Dynamic professional with a proven track record in Operations Management and Problem-Solving, demonstrated at Grocery Outlet Bargain Market. Excelled in enhancing inventory systems and customer satisfaction through innovative solutions and effective team collaboration. Skilled in multitasking and communication, consistently achieving and surpassing goals.

Overview

8
8
years of professional experience

Work History

Parts Associate

AutoZone
10.2022 - 06.2024
  • Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
  • Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.

Program Instructor

Reach Adult Development
09.2019 - 02.2024
  • Served as positive role model for adults in program through appropriate dress, speech, attitude and courtesy.
  • Adapted lesson plans to accommodate students with special needs or learning difficulties, ensuring equal access to educational opportunities for all individuals regardless of their circumstances.
  • Developed strong relationships with local organizations and community partners to create experiential learning opportunities for client's beyond the classroom walls.
  • Implemented innovative teaching techniques that catered to diverse learning styles, resulting in increased student engagement.

Store Manager of Operations

Grocery Outlet Bargain Market
11.2017 - 06.2021


  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Front Desk Receptionist

Crossland Economy Studios
09.2016 - 12.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Skills

  • Problem-solving skills
  • Workplace Safety
  • Vehicle operations knowledge
  • Team Collaboration
  • Shipping and receiving
  • Clean Driving Record
  • Training and coaching
  • Supply orders
  • Returns processing
  • Stock control
  • Customer Service
  • Improving customer satisfaction
  • Operations Management
  • Staff Training
  • Inventory Management
  • Returns management
  • Problem-Solving
  • Time Management
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Cash Handling
  • Cash Register Operation

Timeline

Parts Associate

AutoZone
10.2022 - 06.2024

Program Instructor

Reach Adult Development
09.2019 - 02.2024

Store Manager of Operations

Grocery Outlet Bargain Market
11.2017 - 06.2021

Front Desk Receptionist

Crossland Economy Studios
09.2016 - 12.2017
Valerie Campbell