Valerie Cappetti

• Coordinated case management processes to ensure timely service delivery and client support.
• Developed and maintained accurate case documentation to ensure compliance with regulatory standards.
• Collaborated with multidisciplinary teams to create comprehensive care plans for diverse client needs.
• Conducted intake assessments to gather relevant information for effective case management.
• Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
• Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
• Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
• Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
• Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
• Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.

• Assessed patient conditions and provided immediate care during medical emergencies.
• Assisted in transporting patients to medical facilities while ensuring comfort and safety.
• Maintained cleanliness and organization of emergency response equipment and vehicles.
• Collaborated with healthcare professionals to deliver effective patient care and support.
• Monitored vital signs and documented patient information accurately for medical records.

Continuation of care for sick and injured emergency department patients

Communication with nurses and Doctors in assisting with patient care plans as well as treatment.

Obtaining EKG samples as well as blood draws

Assisting patients with dietary, self care, walking and many other needs