Valerie Carlson
Grand Island,Florida
Summary
Dynamic and dedicated professional with experience at Sterling Medical Group, excelling in patient care and time management. Proven ability to enhance patient comfort through personalized therapy routines and active listening. Skilled in adhering to HIPAA guidelines while fostering a positive environment, ensuring high standards of care and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractor Assistant
Sterling Medical Group
Tavares, FL
01.2023 - 01.2025
- Guided patients through therapy routines and doctor consultations.
- Ensured priority on patient care standards.
- Adhered strictly to HIPAA guidelines at all times.
- Documented patient pain scales accurately within charts.
- Set up patients on electrical muscle stimulation, ultrasound, and traction beds.
- Provided ice packs to patients requiring cold therapy.
- Challenged patients with personalized exercises to enhance the range of movement.
- Disinfect equipment between patients and at the end of the day for cleanliness.
Kennel Technician
The Green K-9
Mount Dora, FL
01.2022 - 01.2023
- Maintained a strict daily schedule alongside the crew and animals.
- Monitored registration by preparing dog boarding rooms daily.
- Trained and mentored new hires across various roles.
- Administered insulin shots and managed allergies for animals.
- Additional attention was paid to skittish dogs to enhance comfort.
- Collaborated with dogs to acclimate them to kennel dynamics.
- Ensured thorough cleaning of designated areas for hygiene compliance.
Kennel Technician and Front Desk Assistant
Pet Lodge and Spa
Leesburg, FL
01.2021 - 01.2022
- Coordinated daily schedules for crew and animals while managing front desk responsibilities as needed.
- Provided attentive care to animals during drop-off procedures.
- Handled registration tasks, including phone inquiries, boarding reservations, and kennel card updates.
- Trained and mentored new hires across various roles to ensure operational efficiency.
- Administered medical care to animals, including insulin injections and allergy management.
- Monitored animal interactions to enhance safety and comfort.
- Maintained the cleanliness of designated areas multiple times daily.
- Processed financial transactions, closed out the register, and updated vaccination records.
Education
Certified Nursing Assistant and Patient Care Technician Program -
Lake Technical College
Eustis, FL06-2025
Diploma -
Eustis High School
Eustis, FL05-2021
Skills
- Time management
- Attention to detail
- Positive demeanor
- Problem solving
- Goal orientation
- Public speaking
- Active listening
- Telephone etiquette
- Team leadership
- Patient care
Certification
- BLS
Timeline
Chiropractor Assistant
Sterling Medical Group
01.2023 - 01.2025
Kennel Technician
The Green K-9
01.2022 - 01.2023
Kennel Technician and Front Desk Assistant
Pet Lodge and Spa
01.2021 - 01.2022
Certified Nursing Assistant and Patient Care Technician Program -
Lake Technical College
Diploma -
Eustis High School
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