Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Castillo

Grand Prairie

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walmart through meticulous order accuracy and empathetic client interactions. Excelled in product picking and prioritizing orders, consistently meeting quality goals. Demonstrates exceptional decision-making and customer relations skills, ensuring a seamless shopping experience.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Online Personal Shopper

Walmart
06.2018 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.

Education

Bachelor Of Arts -

Tarrant County College
Fort Worth, TX

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Attention to detail
  • Prioritizing orders
  • Online order processing
  • Decision-making
  • Customer relations

Timeline

Online Personal Shopper

Walmart
06.2018 - Current

Bachelor Of Arts -

Tarrant County College
Valerie Castillo