Valerie Castrillo
Cape Coral
Summary
Meticulous Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
4
4
years of professional experience
Work History
Counselor
Cape Coral Parks & Recreation
04.2024 - Current
- Used cognitive behavior therapy to assist students in recognizing and redirecting poor habits.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Encouraged team building to increase camaraderie, trust and rapport.
Host
Marriott
03.2021 - 12.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL08-2025
High School Diploma -
Cape Coral High School
Cape Coral, FL05-2025
Skills
- Staff coordination
- Guest relations
- Exceptional communication
- Table management
- Seating arrangements
- Social perceptiveness
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Counselor
Cape Coral Parks & Recreation
04.2024 - Current
Host
Marriott
03.2021 - 12.2023
Associate of Arts - General Studies
Florida SouthWestern State College
High School Diploma -
Cape Coral High School
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