Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst
VALERIE CHAMBERLAIN
Open To Work
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VALERIE CHAMBERLAIN

Kansas City,MO

Work Preference

Desired Job Title

Strategic Brand ManagerWHS Risk & Compliance LeadCompliance AnalystSocial Service Case ManagerCompliance Analyst (Contract)

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

RemoteHybrid
Location: Kansas City, MO, USNew York, NYMinneapolis, MNLos Angeles, CAChicago, IL
Open to relocation: Yes

Important To Me

Work-life balanceFlexible work hoursPaid time offWork from home optionHealthcare benefitsCompany Culture4-day work week401k matchPaid sick leaveStock Options / Equity / Profit SharingTeam Building / Company Retreats

Summary

Results-oriented brand manager with a track record of generating over $10,000 in donations through successful fundraising campaigns. Expertise in ensuring brand compliance and mitigating risks across marketing initiatives while leading teams to enhance audience engagement through data-driven insights. Committed to upholding organizational reputation and regulatory standards.

Overview

7
7
years of professional experience

Work History

Strategic Brand Manager

Metropolitan Ensemble Theatre
Kansas City, MO
03.2022 - Current
  • Created and reviewed brand and law compliant marketing material; managing advertising across all channels.
  • Liaised with legal department to mitigate advertising risks, ensuring all messaging is accurate, compliant, and aligned with both legal obligations and organizational reputation goals.
  • Monitored campaigns in real-time for brand and compliance violations; took immediate corrective actions to uphold brand integrity.
  • Implemented internal tracking systems for audience engagement and patron data using Excel, ensuring compliance with data privacy practices and improved decision-making based on risk-informed metrics.
  • Enforced intellectual property and media licensing requirements, verifying that all promotional content complied with copyright and HIPAA regulations before public release.
  • Developed structured content governance and approval workflows, mitigating reputational and compliance risks across web, email, and social media channels.
  • Conducted risk assessments on communication strategies and patron outreach methods, adjusting approaches based on data-driven insights and legal compliance.
  • Led cross-functional meetings to align marketing with compliance standards and external regulations.
  • Initiated and managed a donor-facing fundraising campaign, including financial tracking and reporting in accordance with fundraising and charitable giving guidelines, resulting in over $10,000 in donations.
  • Conducted periodic audits of social media platforms to identify risk exposure and ensure brand safety.
  • Collaborated with leadership on ticketing and pricing strategy, factoring in ethical pricing guidelines, accessibility considerations, and audience feedback.

WHS Risk & Compliance Lead

Amazon
Kansas City, MO
12.2021 - 01.2023
  • Assessed potential risks of existing business practices to identify areas of compliance vulnerability.
  • Conducted team meetings and trainings, resolved regulatory issues, examined compliance policies, and developed key procedure updates and SOPs that streamlined LHA reporting processes.
  • Updated county/state reporting obligations to ensure safety practices were both current and compliant.
  • Created weekly internal auditing system that improved reporting accuracy, ensured data confidentiality, maintained OSHA guideline compliance, and identified opportunities for employee coaching.
  • Reviewed site self-assessments which evaluated site adherence to safety protocols such as fall hazard and fire prevention, emergency stop procedures and conveyor operations.
  • Established connections among workplace health and safety, LHA reporting, and CRC teams to clarify data discrepancies and enhance collaborative understanding.
  • Led and supported the LHA reporting team in responding to time sensitive requests from local health authorities regarding COVID-19 cases, site outbreaks, exposure events and onsite safety regulations.
  • Conducted onsite visits to Amazon factories and communicated with site leadership to review safety protocols, schedule visits with Local Health Authorities and ensure site preparedness.

Compliance Analyst

Amazon
Los Angeles, CA
02.2021 - 12.2021
  • Prioritized daily and weekly reporting in accordance with federal, state and HIPAA regulations.
  • Researched, analyzed, and collected employee documents and confidential data to construct county case reports, ensuring timely submissions and compliance with regulations.
  • Prioritized tasks and managed multiple reports for Amazon worksites, adapting to daily changes in a fast-paced environment.
  • Operated internal and external tools such as Salesforce/Kessler, Quicksight/CEM Dashboard, Amazon Quip, FC Labor management, Phone Tool, Excel, Microsoft Word, and Outlook.
  • Employed functions such as VLOOKUP and Macro recording to create formulated Excel templates, and continuously improve the accuracy and time efficiency of department protocols.
  • Maintained professional communication with state and county health authorities.
  • Developed instructional guides and delivered virtual training to new hires and Workplace Health and Safety Dept staff, enhancing onboarding and knowledge transfer.

Social Service Case Manager

Illinois Department of Human Services
Chicago, IL
03.2020 - 01.2021
  • Processed and evaluated client applications for public assistance programs, ensuring timely access to long-term care, HUD, TANF, Aid to the Aged, Blind and Disabled, Group Care, SNAP, Medicaid, and Medicare.
  • Managed assigned caseload and prepared comprehensive written and oral reports.
  • Collaborated with providers and care facilities to address client needs and update income information, facilitating better service delivery.
  • Assessed and documented earned and unearned income, assets, and client expenses to ensure compliance with assistance program requirements.
  • Utilized Systems such as IES, MMIS, Excel, ABE, Outlook, SharePoint and Citrix WebEx.

Compliance Analyst (Contract)

League
Chicago, IL
09.2019 - 02.2020
  • Analyzed enrollment data accuracy through detailed EDI reports to ensure reliable information for decision-making.
  • Calculated benefit rates, inputted carrier information and tested website prototypes to ensure accuracy.
  • Developed client-facing presentation decks, spreadsheets, benefit guides, and open enrollment materials to support effective communication of benefits.
  • Provided recruiting and staffing assistance to the Operations and Benefit Consulting department.
  • Communicated with staffing agencies regarding applicant qualifications and contracts.
  • Strategized with the Diversity and Inclusion team on effective ways to better diversify recruiting.
  • Assisted with onboarding and entering employee information into HR Systems.
  • Trained employees on Excel formulas, v-lookup, pivot tables and Google Sheets.
  • Organized company events, Zoom meetings, and volunteer opportunities to foster an inclusive company culture.

Education

Masters of Fine Arts - Screenwriting

University of Missouri Kansas City
Kansas City, MO
05-2028

Bachelors of Science - Communications, Biology

University of Central Missouri
Warrensburg, MO
05-2010

Master of Science - Public Administration

University of Illinois At Springfield
Springfield, IL

Skills

  • Risk assessment
  • Brand compliance
  • Project management
  • Data analysis
  • Effective communication
  • Team collaboration
  • Analytics reporting
  • Fiscal Oversight & Budgeting
  • Social media campaigns
  • Brand-building strategies
  • Marketing strategy development
  • Digital marketing
  • Creative writing
  • Public speaking

Affiliations

  • Director of Boundless Drama & Arts Ministry | MMBC
    2024 - Present

    Organizational Leadership: Direct the Boundless Praise and Drama and Arts Ministry, overseeing a diverse team of volunteers and performers to execute large-scale community productions.

    Fiscal Management: Develop and maintain comprehensive budget breakdowns for all seasonal programming, ensuring responsible allocation of ministry funds.

Timeline

Strategic Brand Manager

Metropolitan Ensemble Theatre
03.2022 - Current

WHS Risk & Compliance Lead

Amazon
12.2021 - 01.2023

Compliance Analyst

Amazon
02.2021 - 12.2021

Social Service Case Manager

Illinois Department of Human Services
03.2020 - 01.2021

Compliance Analyst (Contract)

League
09.2019 - 02.2020

Masters of Fine Arts - Screenwriting

University of Missouri Kansas City

Bachelors of Science - Communications, Biology

University of Central Missouri

Master of Science - Public Administration

University of Illinois At Springfield

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VALERIE CHAMBERLAIN