Valerie Childers

CHN Housing Partners

Cleveland

04.2008 - 12.2025

Managed tenant communications and resolved inquiries effectively.
Coordinated property maintenance requests with vendors and contractors.
Conducted property inspections to ensure compliance with regulations.
Maintained accurate records of tenant information and lease status.
Collaborated with team members to enhance tenant satisfaction programs.
Handled resident complaints and expedited maintenance requests.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Processed evictions when necessary in accordance with state laws and procedures.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Facilitated tenant paperwork processing and verification.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Met with prospective tenants to show property and assess applications or sign leases.