Valerie Compton
Tigard,OR
Summary
Dedicated to pursuing success within a stable organization that fosters growth opportunities, enhancing commitment to excellence.
Overview
26
26
years of professional experience
Work History
Leasing & Customer Service
Affinity Property Management Leasing & Customer Service
Tigard, OR
12.2023 - Current
- Engage with prospective and current residents
- Advertise and promote the property
- Front office managing call handing including, emails, in person contact, rent collection and move in fund collection.
- Complete lease process with prospective residents
- Attention to detail
- Sales
- Time Management
- Organization
- Manage resident complaints, concerns & requests to ensure resident satisfaction
- Efficient Communication
- Accounts Receivables
- Sense of Urgency for unforeseen issues or emergencies
- CRM Efficient/Yardi Efficient
Bartender
Dr Feelgoods
Beaverton, OR
12.2023 - 01.2024
- Bartending
- Hospitality
- Lottery Handling
- Facility upkeep
- Closing duties
- Financial management
Front Office Manager
Northwest Beauty College
Beaverton, OR
11.2022 - 07.2023
- Appointing clients
- Handling student tuition
- Checking clients out
- Maintain cleanliness
- Handling phone intake
- Checking emails
- Offering promotions
Bartender
Foon Hing Yen
Lincoln City, OR
03.2022 - 10.2022
- Bartending
- Lottery Handling
- Waitress
- Food runner
- Busser
Front Office Manager
Orange Theory Fitness
Tualatin, OR
11.2021 - 02.2022
- Front office managing
- Greeting members upon check in
- Presenting the OTF concept
- Engaging with members and community
- Meeting and exceeding sale leads
- Conducts telephone inquiries
- Works closely with fitness team
Primary Assistant Specialist/Covid Representative
Kaiser Permanente/Apex Contract
Hillsboro, OR
01.2021 - 03.2021
- Answer incoming calls to appoint for covid-19 testing
- Answer incoming calls to appoint covid-19 vaccine
- Offer covid-19 support and direct to professional if needed
Front Desk Representative
Comfort Inn & Suites
Beaverton, OR
09.2019 - 12.2020
- Perform all check-in and check-out tasks
- Respond to emails
- Answer multi phone lines
- Take reservations over the phone as well as walk ins
- Inform customers about payment methods and verify credit card data
- Register guests collecting necessary information
- Upkeep cleanliness and tidiness in and around the hotel
- Respond and accommodate guests needs
Customer Service Advocate
Safelite Auto Glass
Beaverton, OR
06.2019 - 08.2019
- Distributes fast quotes
- Customer inquiries
- Emails, and phone use
- Accommodating customer needs for satisfaction
- Creates work orders for windshield repairs and replacement
- Handles inventory and purchase orders
Customer Service Representative
Tektronix
Beaverton, OR
02.2018 - 04.2019
- Distributed electronic quotes for Repairs and Calibrations to customers
- Handling customer inquiries, complaints and billing per high volume of emails, and phone use.
- Accommodating customer needs for satisfaction
Front Desk Receptionist
Quality Inn
Tigard, OR
01.2018 - 02.2018
- Guest and Client Services
- Maintain order reservations
- Handling customer inquiries, complaints and billing disputes
- Accommodating customer needs for satisfaction
Server/Bartender
Roseburg Country Club
Roseburg, OR
08.2015 - 12.2016
- Manage Club Policies and Practices
- Customer Service Professional
CSR for Nintendo Systems
FCR
Roseburg, OR
10.2013 - 06.2015
- Troubleshoot Nintendo System issues
- Troubleshoot Nintendo Internet network issues
- Handle repair requests via email, online and phone inquiries
- Call handling, customer service, rapport building
- Processing Part Orders
- Educate user interactions to minimize call volume
- Escalate and report system update issues
Forestry Trainee / Recreation Aide
Wolf Creek Job Corps
Glide, OR
05.2011 - 12.2013
- Proficient in forest safety and teamwork
- Experienced in reading maps of all kinds
- Guard School for Type II fire crew certification
- Demonstrated control of ignition tools (fuses, and drip torches)
- Experienced in digging fire line
- Knowledgeable in situational awareness, as well as the ten firefighting orders and eighteen danger situations
- Experienced in hiking and personal athleticism
- Knowledgeable in leadership and team efficiency
- Performed Biology Aide duties for Zone Biologist
- Plant ID and Soil Management
Residential House Mother
Safe Haven Maternity Home
Roseburg, OR
03.2013 - 07.2013
- Provided Mentorship
- Monitored maternity mothers in crisis and at risk
- Hosted meetings and tutorial sessions
- Supervised standard operating duties
- Managed budgeting
Recreation Technician / Botany Technician
Forest Ranger Service
Glide & Idleyld Park, Roseburg
02.2012 - 12.2012
- Managed recreational sites for designated campgrounds
- Inventory and stocking
- Restoration of species and forest biology
- Rare Plant Surveys: Hiked rugged remote terrain to search for threatened, endangered, and sensitive Plant species.
- Invasive Weed Management
- Data Collection & GIS Mapping
- Project Monitoring: Monitoring known rare plant populations before and after management actions (like timber sales or prescribed burns) to evaluate if environmental conditions are changing.
- Habitat Restoration & Seed Collection: Collecting native seeds for restoration projects, planting native vegetation, and even conducting pollinator surveys.
- Proficient Plant Identification
Customer Service Representative / Cashier
Rose Garden
Portland, OR
04.2005 - 01.2010
- Cashier / POS
- Electronic Ticketing / Entrance Security
- Inventory and stocking
Newspaper Solicitor
Oregonian
Portland, OR
01.2000 - 06.2001
- Sales of Oregonian subscriptions
- Maintained and produced customer relations
Education
General Coursework, Human Services, Medical
Umpqua Community College
Roseburg, OR01-2017
Forestry Completion Certificate -
Wolf Creek Job Corps
Glide, OR01-2014
G.E.D. -
Umpqua Community College
Roseburg, OR01-2012
Skills
- Supervision of Student Leadership Team of 40-50 women
- Leadership development training
- CPR and first aid
- Interpersonal skills
- Energy efficiency practices
- Safety protocols
- Customer service
- Cultural awareness
- Organization and time management
- Team management
- Customer relations
- Excellent communication
- Problem-solving
- Friendly, positive attitude
References
- Bryan Benz, (503) 679-4293
- Jerimiah Mendez, (541) 914-9060
- Tamara Grinstead, (541) 391-9936
Leadership Experience
Completed leadership training
Timeline
Leasing & Customer Service
Affinity Property Management Leasing & Customer Service
12.2023 - Current
Bartender
Dr Feelgoods
12.2023 - 01.2024
Front Office Manager
Northwest Beauty College
11.2022 - 07.2023
Bartender
Foon Hing Yen
03.2022 - 10.2022
Front Office Manager
Orange Theory Fitness
11.2021 - 02.2022
Primary Assistant Specialist/Covid Representative
Kaiser Permanente/Apex Contract
01.2021 - 03.2021
Front Desk Representative
Comfort Inn & Suites
09.2019 - 12.2020
Customer Service Advocate
Safelite Auto Glass
06.2019 - 08.2019
Customer Service Representative
Tektronix
02.2018 - 04.2019
Front Desk Receptionist
Quality Inn
01.2018 - 02.2018
Server/Bartender
Roseburg Country Club
08.2015 - 12.2016
CSR for Nintendo Systems
FCR
10.2013 - 06.2015
Residential House Mother
Safe Haven Maternity Home
03.2013 - 07.2013
Recreation Technician / Botany Technician
Forest Ranger Service
02.2012 - 12.2012
Forestry Trainee / Recreation Aide
Wolf Creek Job Corps
05.2011 - 12.2013
Customer Service Representative / Cashier
Rose Garden
04.2005 - 01.2010
Newspaper Solicitor
Oregonian
01.2000 - 06.2001
General Coursework, Human Services, Medical
Umpqua Community College
Forestry Completion Certificate -
Wolf Creek Job Corps
G.E.D. -
Umpqua Community College