Summary
Overview
Work History
Education
Skills
Timeline
References
CustomerServiceRepresentative

Carmelina Sandoval

Executive Clerical
44323 37th St. West Lancaster,CA

Summary

Driven by daily activities and responsibilities a dependable woman caring for a household of five. Disciplined in time management, all the while cultivating a balanced productive lifestyle. A professional and well-grounded office team manager with superior clerical skills. Expert in successfully regulating and resolving any problems on demand. Searching for a company that is rewarding and offers room for individual growth in a challenging career.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Fred Loya Insurance Agency Inc.
Palmdale, CA
07.2011 - 05.2012
  • Assisted customers, upsold insurance services maximizing sales.
  • Maintained friendly demeanor de-escalating stressful situations.
  • Opened and closed store.

Receptionist

Red Carpet Tile & Stone
Lancaster, CA
09.2007 - 12.2008
  • Maintained daily calendars, set appointments, and planned daily office events.

BDC Representative

Camacho Auto Sales
Lancaster, CA
08.2006 - 06.2007
  • Processed high volume incoming/outing calls, emails, and web chat requests promptly.

Manager

Ecology Auto Parts
Lancaster, CA
08.2003 - 06.2006
  • Managed schedules and processed weekly payroll for employees.
  • Supervised and trained new employees.
  • Opened and closed store.
  • Resolved employee and customer conflicts.
  • Purchased and sold vehicles maximizing sales.
  • Prepared title documents to submit legal transfer paperwork to DMV.

Education

Associate of Arts - Administration of Justice

Antelope Valley College
Lancaster, CA
05-2021

Skills

  • Management
  • Bilingual-Spanish
  • Multitasking and prioritization
  • Issue and conflict resolution
  • Organization and efficiency
  • Supervision
  • Communications
  • Adaptive team player
  • Knowledge of MS Office Applications
  • 40-50 WPM
  • Data entry
  • Multi-line telephone skills
  • Customer relations

Timeline

Customer Service Representative

Fred Loya Insurance Agency Inc.
07.2011 - 05.2012

Receptionist

Red Carpet Tile & Stone
09.2007 - 12.2008

BDC Representative

Camacho Auto Sales
08.2006 - 06.2007

Manager

Ecology Auto Parts
08.2003 - 06.2006

Associate of Arts - Administration of Justice

Antelope Valley College

References

Patty Castillo

Accountant

11709 Kismet Ave

Sylmar, CA 91342

(818) 926-3205

Fabiola Cortez

Teacher, Los Amigos

43527 Vista Circle Dr.

Lancaster, CA 93536

(661) 754-3416

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Carmelina SandovalExecutive Clerical