Valerie Crump

• Served as liaison between families, school personnel and other healthcare providers on behalf of students.
• Oversaw health services for school of 850 students and faculty.
• Developed care plans and made referrals as necessary for students with health concerns or injuries.
• Performed health screening for students by conducting Hearing and Vision evaluations, along with Scoliosis Screenings.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

travel to various locations to provide vaccinations (Flu, COVID, TB), for employees within different companies.

• Regularly evaluated employee performance and provided feedback.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Oversaw overall operation of nursing services and patient care.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
• Implement new policies and educate staff on changes.
• Managed 25 employees with various personalities and from different cultures for large 4 physician practice.
• Developed and adjusted work schedules for 25 staff.
• Created work schedules for 25 employees and oversaw functioning of billing department.
• Handled job duties for staff members which were unavailable or out of office.
• Communicated with patients, asked appropriate questions and employed active listening to determine best care.

• Supervised staff of 7 registered nurses, and 4 certified nursing assistants on a daily basis.
• Delegated tasks and provided leadership for 7 nurses and support personnel.
• Investigated and reported all incidents per hospital policies.
• Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
• Provided direct nursing care to patients when personnel was short-staffed.
• Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Answered questions and addressed concerns from employees within 2 hour timeframe via email, phone and in person.
• Maintained strong commitment to patient care through dedicated case management and treatment delivery.
• Maximized staff and patient protections by enforcing optimal disease prevention protocols.
• Educated patients and families on treatment procedures and answered questions for thorough home care plans.

• Supervised staff of 2 registered nurses, 2 licensed practical nurses and 1 certified nursing assistants.
• Delegated tasks and provided leadership for 4 nurses and support personnel.
• Investigated and reported all incidents per hospital policies.
• Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
• Provided direct nursing care to patients when personnel was short-staffed.
• Confidently directed overall operation of nursing services and patient care.
• Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
• Answered questions and addressed concerns from employees within 2 hour timeframe via email, phone and in person.
• Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
• Maintained strong commitment to patient care through dedicated case management and treatment delivery.
• Developed web site for STI testing
• AAAHC accreditation Lead

• Assisted with supervising staff.
• Evaluated patient histories, complaints and current symptoms.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Advocated for and strived to protect health, safety and rights of patient.
• Referral processing

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Implemented medication and IV administration, catheter insertion and airway management.
• Managed care from admission to discharge.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Monitored patient reactions to drugs and carefully documented findings.
• Organized and managed care of patients undergoing various therapies and procedures.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
• Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
• Led successful team comprised of RNs, LPNs and ancillary staff.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.

• Served as liaison between families, school personnel and other healthcare providers on behalf of students.
• Oversaw health services for school of 1300 students and faculty.
• Developed care plans and made referrals as necessary for students with health concerns or injuries.
• Performed health screening for students and faculty by conducting Hearing and Vision evaluations.
• Taught 9th grade classes/related to STIs