Valerie Dang
San Jose,CA
Summary
Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sale Associate
Eagle Canyon LLC
05.2023 - Current
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Maintained speed of service and orders while minimizing errors and complaints.
- Used POS system to accurately enter orders and process payments.
- Skilled at working independently and collaboratively in a team environment.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reviewed business operations and obligations to help organization function at acceptable level.
Assistant Manager
Creme Paris LLC And Snake And Butterfly LLC
01.2022 - 11.2022
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cross-sale, promoting and boosting customer purchases.
- Controlled line and crowd with quick, efficient service.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Rotated merchandise and displays to feature new products and promotions.
Sale Associate
Mitsuwa Marketplace
12.2018 - 07.2020
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved or exceeded company-defined sales quotas.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Business Administration And Management
San Jose State University
San Jose, CA12.2023
Associate of Arts - Business Administration
De Anza College
Cupertino, CA06.2021
Skills
- Kitchen Scheduling
- Cash Drawer Reconciliation
- Culinary Techniques
- Team Member Training
- Kitchen Supply Management
- Restaurant Operation
- Quality Control
- Food Presentation
- Shipment Scheduling
- Safe Food Handling Practices
Certification
- Certified California Servsafe Food Handler Certification.
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Sale Associate
Eagle Canyon LLC
05.2023 - Current
Assistant Manager
Creme Paris LLC And Snake And Butterfly LLC
01.2022 - 11.2022
Sale Associate
Mitsuwa Marketplace
12.2018 - 07.2020
Bachelor of Arts - Business Administration And Management
San Jose State University
Associate of Arts - Business Administration
De Anza College
- Certified California Servsafe Food Handler Certification.
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