Valerie De La Torre
Moreno Valley,CA
Summary
Quality-driven Associate dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.
Ready for change!
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cosmetic Tattoo Artist
Self Employed
10.2022 - Current
- Cosmetic Tattooing
- Brow=Mapping
- Permanent Makeup Tattooing
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Collaborated with fellow artists on large-scale pieces, resulting in a seamless blend of styles and techniques.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Kept areas neat and clean and equipment sanitized.
- Applied permanent tattoos using indelible, non-toxic ink.
- Grew client base by marketing services.
- Performed clean, high-quality work at all times.
- Established a loyal clientele base by delivering consistent, high-quality results for various permanent makeup services.
- Maintained strict hygiene and safety standards during all procedures, promoting a clean and comfortable environment for clients.
- Performed corrective procedures to improve the appearance of previous permanent makeup applications.
Corporate Traine/Corporate Recruiter
Planet Beauty
03.2014 - Current
- Enhanced candidate pool by implementing advanced sourcing techniques and utilizing various recruitment channels.
- Streamlined the hiring process by collaborating with department managers to develop accurate job descriptions and requirements.
- Reduced time-to-fill for open positions by establishing efficient interview scheduling procedures.
- Improved candidate experience through timely communication, providing feedback, and maintaining transparency throughout the hiring process.
- welcome new hire and teaching new hire onboarding
- Product knowledge training
- Training advanced selling courses
- Sending out company numbers and spotlighting employees
- Training makeup artistry courses
- Social Media/Marketing
- Opening New locations
- Working with managers and struggling locations.
- Makeup Events
- Supported company growth by designing targeted training programs for new hires.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Delivered impactful presentations at industry conferences, raising brand awareness while sharing best practices with peers.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Created training programs and instructional materials to further educate personnel.
- Coached new managers on store procedures, policies and customer service, bolstering customer retention..
- Built and maintained professional relationships with vendors and suppliers.
- Provided coaching and mentoring to employees.
- New Hire Orientation Speaker
- Guest Speaker Manager Kickoff
- The science of hair class (Trainer)
Store Manager
Planet Beauty
08.2011 - Current
- Beauty Advisor
- Recommended appropriate products to meet customers’ individual needs.
- Upsold additional products and services to increase sales numbers.
- Maintained counter and display areas in a clean and neat fashion.
- Analyzed customer skin to assess unique conditions and skin type.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Demonstrated application techniques to achieve desired looks.
- Met or exceeded sales goals on a regular basis.
- Performed inventory and restocking assignments as necessary.
- Communicated effectively with management concerning important customer issues.
- Resolved employment-related disputes through proactive communication.
- Provided management with feedback regarding employee performance and training needs.
- Cross-trained existing employees in order to maximize team performance.
- Maintained current knowledge of all facets of operations.
- Trained new employees in specific job requirements.
- Demonstrated new products, procedures and techniques to employees.
- Maintained an atmosphere of enthusiastic customer service.
- Established and maintained a positive work environment.
- Event Sales
- Announce monthly top performer Via email
- Announce Employee of the month monthly Vi
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accu
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Freelance Makeup Artist/Hairstylist
The Glamsquad
09.2008 - Current
- Kept up-to-date with industry standards, trends and techniques.
- Performed full makeup applications .
- Conducted consultations to understand the client’s desired outcome and assessed skin type and face structure.
- Scheduled onsite and offsite makeup appointments for clientele.
- Professionally applied makeup on for outings, proms, weddings, funerals and other special occasions and events.
- Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Music Videos
- Time for photos
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
- Provided top-notch customer service while skillfully applying airbrush makeup for seamless finishes on various skin types.
Independent Hair Stylist
Jesse Jane's Hair Salon
01.2005 - 07.2007
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Followed through with client requests in a timely manner.
- Shampooed, conditioned and blow dried clients’ hair.
- Refilled professional spa products as necessary.
- Booth Renter
- Freelance Makeup Artist
- Colorist
Waitress
Carrows Restaurants
05.2003 - 05.2006
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Emptied and maintained trashcans and outdoor dumpster area.
- Routinely carried large loads of dishes to kitchen for washing.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Upheld standards of cleanliness, food handling and safety.
- Trained New Employees
Stylist Assistant
Retreat Hair Spa
05.2004 - 01.2005
- Assistant to Master Stylist
- Esthetician
- Waxing
- Called clients to confirm upcoming appointments.
- Remained polite when speaking with difficult guests on the phone.
- Performed inventory and restocking assignments as necessary.
- Restocked linen and laundry in all areas of the spa.
- Communicated any relevant schedule changes to the spa supervisor.
Education
Certified Cosmetic Artist - Cosmetic Tattooing
The Beauty Lair
Victorville, CA09.2022
Psychology/Forensics
University of Phoenix
Tempe, AZ05.2020
Licensed Cosmetologist
Richards Beauty College
Ontario, CA2003
High School Diploma -
Ontario High School
Ontario, CA2000
Skills
- Customer service
- Retail background
- Sales proficiency
- Compliance standards
- Quick problem solver
- Product demonstrations
- Effective trainer
- Attention to detail
- Strong work ethic
- Prioritizing
- Multitasking
- Team leadership
- Outgoing and energetic
- Loss prevention training
- Employee training
- Management
- Up-selling capability
- Critical thinking
- Customer-focused
- Client Relations
- Client consultation
- Business knowledge
- Sanitizing requirements
- Appointment Scheduling
- Customer Relations
- Custom tattoo creation
- Skin preparation
- Adaptability and Versatility
- Professionalism and Ethics
- Aftercare advice
- Industry Trends Awareness
- Hygiene and Sterilization
Accomplishments
I've accomplished so many things in the last 20 years and I am ready for change.
Certification
Cosmetic Tattoo Certified
Languages
Spanish
Native or Bilingual
Timeline
Cosmetic Tattoo Artist
Self Employed
10.2022 - Current
Corporate Traine/Corporate Recruiter
Planet Beauty
03.2014 - Current
Store Manager
Planet Beauty
08.2011 - Current
Freelance Makeup Artist/Hairstylist
The Glamsquad
09.2008 - Current
Independent Hair Stylist
Jesse Jane's Hair Salon
01.2005 - 07.2007
Stylist Assistant
Retreat Hair Spa
05.2004 - 01.2005
Waitress
Carrows Restaurants
05.2003 - 05.2006
Certified Cosmetic Artist - Cosmetic Tattooing
The Beauty Lair
Psychology/Forensics
University of Phoenix
Licensed Cosmetologist
Richards Beauty College
High School Diploma -
Ontario High School
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