Open To Work
Valerie Doyal
ARCHPOINT PAIN INSTITUTE, PLLC
Tomball,Texas
Work Preference
Desired Job Title
PRACTICE MANAGERPRACTICE MANAGEROFFICE MANAGER – WILLOWBROOK LOCATION
Work Type
Full TimeConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Tomball, TexasHouston, TX
Open to relocation:
Yes
Important To Me
Company CulturePaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing
1
Certification
18
years of professional experience
Dynamic Clinical Medical Assistant and healthcare operations leader with 15 years of experience in managing orthopedic and pain management clinics. Expertise in practice operations, staff leadership, provider onboarding, scheduling, and process improvement. Committed to enhancing clinic performance, fostering staff development, and elevating the patient experience.
Work History
PRACTICE MANAGER
2 Years 5 Months- Oversee the development and implementation of private practice growth goals
- Create plan to increase overall patient load throughout clinic with goal of increasing clinics from 2 operating clinics to 5 clinics with multiple providers within 5 years
- Implement protocols and procedures to ensure stability and growth of the clinic
- Develop and implement new office procedures as necessary to improve office flow and overall operations
- Created plan to increase patient load, aiming to expand from 2 to 5 clinics with multiple providers within 5 years
- Implemented protocols and procedures to enhance clinic stability and support growth
- Developed and implemented new office procedures to improve office flow and operational efficiency
- Manage, create and update all clinic schedules
PRACTICE MANAGER
1 Year 11 Months- Oversaw daily operations, staff scheduling, and patient flow for 3 clinic locations and 8 physicians (orthopedic & pain management)
- Personnel Management: Directed full-scope HR activities for the clinic, encompassing recruitment, staff training, and performance evaluations
- Developed and implemented office procedures that enhanced efficiency and elevated patient satisfaction
- Collaborated with RCM vendors to ensure timely, accurate billing processes
- Developed and implemented new office procedures to improve efficiency and patient satisfaction
- Formulated and rolled out procedural guidelines to boost staff productivity and operational efficiency
- Collaborated with RCM vendors to ensure timely and accurate billing
- Vendor Relations: Collaborated with external vendors and cross-functional teams to ensure streamlined operational workflows
- Managed transition of KSF to BHN/Tenet Physician Resources, overseeing integration processes.
OFFICE MANAGER – WILLOWBROOK LOCATION
13 Years 9 Months- Managed daily operations of satellite location serving 10 physicians
- Led team of 15-20 employees and ensured optimal staffing
- Implemented procedural changes that enhanced office efficiency and increased patient satisfaction
- Assisted physicians with clinical tasks, including patient care and medication management
- Addressed patient issues and concerns by listening actively and providing appropriate solutions.
- Handle mid-level HR including interviews, annual reviews, counseling, etc.
Education
CLINICAL CERTIFIED MEDICAL ASSISTANT
CCMA
EARLY CHILDHOOD EDUCATION
DIPLOMA
Skills
EMR – AthenaOne / GE Centricity / MediSoft
Medical Billing
HR management
Schedule coordination
Patient portal management
Schedule coordination
Referrals/Workers’ Compensation
Patient portal management
Telephone triage
RX Refills / Test Results
Durable Medical Equipment (DME)
OSHA Guidelines
Microsoft Office – Word
Excel & Outlook
10 Key by touch
FMLA paperwork
Fax management
Document scanning
Schedule oversight
Clinic management
Team leadership
Operational workflow
Certification
- CERTIFIED CLINICAL MEDICAL ASSISTANT EXP 07/2028
- NATIONAL HEALTHCARE ASSOCIATION
- CERTIFICATION # C5M9H4J4
- NOTARY PUBLIC EXP 08/2026
- STATE OF TEXAS – HARRIS COUNTY
- BLS CERTIFICATION
- AMERICAN HEART ASSOCIATION EXP 05/2028
Timeline
PRACTICE MANAGER
ARCHPOINT PAIN INSTITUTE, PLLC
03.2024 - CurrentRead More
PRACTICE MANAGER
BHN/TENET HEALTHCARE / KSF ORTHOPAEDIC CENTER
03.2022 - 02.2024Read More
OFFICE MANAGER – WILLOWBROOK LOCATION
KSF ORTHOPAEDIC CENTER, P.A.
06.2008 - 03.2022Read More
JERSEY VILLAGE HIGH SCHOOL
DIPLOMA
Read More
GLENDALE COMMUNITY COLLEGE
EARLY CHILDHOOD EDUCATION
Read More
NATIONAL HEALTHCARE ASSOCIATION
CLINICAL CERTIFIED MEDICAL ASSISTANT
Read More