Summary
Overview
Work History
Education
Skills
Personal Information
Groups
Accomplishments
Certification
Languages
Work Availability
Work Preference
Timeline
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Valerie E Robinson

Baton Rouge,LA

Summary

As a merchandise manager, my primary objective is to support the functioning of business marketing by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Merchandising professional with solid foundation in managing inventory and streamlining operations. Proven track record of enhancing product flow and team productivity. Known for reliable collaboration and adaptability in dynamic environments. Key skills include inventory management and strategic planning.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Merchandise/Operation Manager

Marshalls
05.2016 - 08.2020
  • Overseeing daily operations, managing staff, ensuring compliance with company policies, and providing exceptional customer service
  • Also, a team leader in new store openings and floor moves

Third Key/Assistant Manager

David's Bridal
05.2000 - 12.2007
  • Successfully led team to exceed sales goals while maintaining excellent customer service and satisfaction scores

Merchandise Manager

Stein Mart
05.2000 - 10.2007
  • Overseeing daily operations, managing staff, ensuring compliance with company policies/ loss prevention, and providing exceptional customer service

Education

MBA - Business Management

University of Phoenix-Online Campus
Phoenix, AZ
08.2020

BA - Business Administration

University of Phoenix
Phoenix, AZ
07.2018

Skills

  • Merchandising
  • Marketing
  • Computer Skills
  • Leadership
  • Customer Service
  • Communication
  • Problem-solving
  • Loss Prevention
  • Cash register
  • Retail management
  • Planograms
  • Sales Management
  • Assistant Manager Experience
  • Retail Sales
  • Inventory Control
  • Recruiting
  • Management
  • Human Resources
  • Payroll
  • Supervising Experience
  • Merchandise presentation
  • Retail display setup
  • Data-driven decision-making
  • Product pricing
  • Stock replenishment
  • Stock management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer Satisfaction
  • Team Leadership
  • Cash Handling
  • Customer Engagement
  • Store operations
  • Customer Relations
  • Team building
  • Product Knowledge
  • Conflict Resolution
  • Complaint Handling
  • Professionalism
  • Quality Control
  • Strategic Planning
  • Staff Training
  • Sales floor organization
  • Time management abilities
  • Staff Scheduling
  • Work Delegation
  • Employee Retention
  • Problem-solving aptitude
  • Order Processing
  • Process Improvement
  • Vendor Relations
  • Budget Administration
  • Store growth planning
  • Multi-tasking
  • Negotiation Skills
  • Customer outreach
  • Organize inventory
  • Manage employees
  • Sales targets
  • Driving business growth

Personal Information

Work Permit: Authorized to work in the US for any employer

Groups

The National Society of Leadership and Success NSLS, 11/20, Present, Skill-building leadership organization

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.

Certification

  • Leadership Excellence Certification – Center for Leadership Studies.
  • Retail Operations Specialist Certification – Retail Industry Leaders Association.
  • The National Society of Leadership and Success NSLS Building Leadership Organization.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Timeline

Merchandise/Operation Manager

Marshalls
05.2016 - 08.2020

Third Key/Assistant Manager

David's Bridal
05.2000 - 12.2007

Merchandise Manager

Stein Mart
05.2000 - 10.2007

BA - Business Administration

University of Phoenix

MBA - Business Management

University of Phoenix-Online Campus
Valerie E Robinson