Valerie Galba
Woodbury,USA
Summary
Highly organized and proactive professional with 12+ years of experience in operations, senior stakeholder engagement, and vendor/contractor management – supported by a foundation in law enforcement. Strong communicator with a proven ability to support senior leadership, build cross-functional relationships, and consistently deliver high-quality support.
Overview
14
14
years of professional experience
Work History
Digital Evidence & Records Specialist
Maplewood Police Department
Maplewood, MN
09.2025 - Current
- Manage the department's digital evidence system (AXON)
- Prepare and disseminate digital evidence requests (to include body-worn camera, photos and surveillance footage) for city and county attorneys, as well as outside law enforcement agencies, and the public
- Perform redactions of body-worn camera (BWC) footage as needed for evidence requests
- Manage all in-custody firearms for the department, including conducting legal eligibility reviews, interpreting applicable laws and court orders, and overseeing the complete firearm release process while ensuring compliance with departmental policies and legal requirements.
- Ensure confidentiality of sensitive information
- Compile, verify, and enter data into the computer system for storage and retrieval of information
- Maintain detailed and accurate records in departments records management system
- Assist with physical property room as needed
Global Strategic Sourcing Manager
Travelers Insurance
Saint Paul, MN
03.2024 - 04.2025
- Responsible for strategic sourcing, negotiation, program and category management, and spend and market analysis that span multiple lines of business with a focus on business process outsourcing in the technology field
- Execute the full lifecycle of sourcing activities, to negotiate optimal commercial terms with a focus on risk mitigation
- Partner with cross-functional teams
- Build and manage external supplier networks to support business needs
Operations Manager
Travelers Insurance
Saint Paul, MN
02.2023 - 03.2024
- Led a team of 14 Operations Account Specialists, managing both on-site and remote employees across multiple states in Business Insurance Middle Market Operations
- Directed onboarding and system access for new hires through Workday and internal platforms
- Drove business insurance operational goals by providing guidance, promoting collaboration, and leading change management initiatives
- Analyzed reports to identify trends and opportunities in staff performance
- Built and maintained strong relationships with cross-functional teams to foster collaboration
- Coached and mentored team members to improve performance and development
National Portfolio Manager (Travelers Insurance Account)
Allied Universal Security Services
St. Paul, MN
11.2018 - 02.2023
- Served as the main liaison to Travelers Insurance Corporate Security leaders, managing the execution and compliance of a $3.5M+ national contract and supporting corporate security initiatives
- Managed all aspects of contract administration, including contract performance oversight, compliance tracking, change management
- Coordinated and led QBRs and executive stakeholder meetings
- Responsible for contracted security operations for Travelers, managing guard services across three campuses (St. Paul, MN; Hartford, CT; Norcross, GA)
- Direct reports included 2 Site Managers, 1 National Training Manager, 1 Site Supervisor; Indirect reports - 43 Security Officers
- Provided excellent client service, problem resolution, and KPI/SLA adherence
- Directed weekly scheduling, payroll, and billing for approximately 46 contract security guards, including special security deployments
- Responsible for coordinating nationwide security services for emergency disaster deployments and workplace violence situations
- Contributed to the recruitment, selection, and retention of security staff
Account Manager, Middle Market Business Operations
Travelers Insurance
St. Paul, MN
01.2013 - 11.2018
- Managed multi-state, multi-line accounts throughout the lifecycle which could include rating/pricing, quoting and issuing policies as well as handling related account activity
- Liaison between internal Account Executives and external brokers
- Prepared quotes and renewal proposals
- Maintained detailed and sensitive account documentation, pricing, and underwriting files
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
Education
Certificate - Criminal Justice and Law Enforcement
Center For Criminal Justice and Law Enforcement
Brooklyn Park, MN, USA01.2006
ASSOCIATE OF SCIENCE - LAW ENFORCEMENT
Inver Hills Community College
Inver Grove Heights, MN, USA01.2005
Skills
- Operations Management
- Contract and Vendor Management
- Budget and Invoice Administration
- Onboarding & Hiring (Workday)
- Cross-Functional Collaboration
- Confidential Document Handling
- Stakeholder Relationship Management
- Professional Communication
Previous Experience
- 911 Dispatcher, Minnetonka Police Department
- Police Officer, Cottage Grove Police Department
- Community Service Officer, Golden Valley Police Department
Timeline
Digital Evidence & Records Specialist
Maplewood Police Department
09.2025 - Current
Global Strategic Sourcing Manager
Travelers Insurance
03.2024 - 04.2025
Operations Manager
Travelers Insurance
02.2023 - 03.2024
National Portfolio Manager (Travelers Insurance Account)
Allied Universal Security Services
11.2018 - 02.2023
Account Manager, Middle Market Business Operations
Travelers Insurance
01.2013 - 11.2018
Certificate - Criminal Justice and Law Enforcement
Center For Criminal Justice and Law Enforcement
ASSOCIATE OF SCIENCE - LAW ENFORCEMENT
Inver Hills Community College