Valerie Gonzalez
ELPASO,TX
Summary
Personable and adaptable professional with a strong background in hospitality, customer service, and education. Experienced in working with diverse individuals, providing attentive service, handling challenging situations, and managing multiple responsibilities in fast-paced environments. Known for strong communication, professionalism, patience, and maintaining a calm and welcoming presence.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Elementary School Teacher, First Grade
Ysleta Independent School District
ELPASO, Tx
06.2026 - Current
- Maintained safe, welcoming, structured environment that addressed individual needs of diverse students.
- Communicate professionally with students, parents, coworkers, and school staff using patience and active listening.
- Managed multiple responsibilities simultaneously, remaining organized and calm under pressure to support student learning.
- Addressed challenging behaviors and unexpected situations with professional communication and effective de-escalation strategies.
- Build positive relationships through empathy, patience, and strong interpersonal skills.
Bartender
Better days Bar & Grill
ELPASO, Tx
02.2024 - 05.2026
- Provided attentive, personalized hospitality to customers in a fast-paced environment.
- Managed multiple orders and customer requests simultaneously while maintaining accuracy and attention to detail.
- Worked day and night shifts, weekends, and holidays while maintaining professionalism and efficiency.
- Memorized an extensive beverage menu and quickly responded to customer needs.
- Handled customer concerns and difficult interactions using active listening, patience, and de-escalation skills.
- Collaborated with team members to provide efficient service during high-volume periods.
Server/Bartender
Wing Daddy's Sauce House
ELPASO, Tx
08.2020 - 02.2024
- Delivered friendly, attentive service to multiple tables, effectively prioritizing competing customer needs.
- Cultivated in-depth menu knowledge, guiding customers in their selections and addressing inquiries.
- Communicated effectively with customers from diverse backgrounds and maintained a welcoming atmosphere.
- Addressed customer concerns professionally and used patience and de-escalation skills when needed.
- Collaborated with team members to streamline restaurant operations and enhance overall service efficiency.
Education
Bachelor of Science - Education
The University of Texas At El Paso
El Paso, TX 08.2022 - 05.2025
Del Valle High School
ELPASO, TxSkills
- Communication and active listening
- Conflict resolution
- Customer service and hospitality
- Working with diverse individuals
- Safety awareness
- Time management
- Multitasking and problem-solving
- Adaptability
Timeline
Elementary School Teacher, First Grade
Ysleta Independent School District
06.2026 - Current
Bartender
Better days Bar & Grill
02.2024 - 05.2026
Bachelor of Science - Education
The University of Texas At El Paso
08.2022 - 05.2025
Server/Bartender
Wing Daddy's Sauce House
08.2020 - 02.2024
Del Valle High School