Valerie Hart

Responsible for efficient operation of assigned production machines while adhering to strict safety protocols and quality standards

Inspected for print, fold and glue quality; Packed in organized manner in a timely fashion; Followed all safety and operation protocols; Trained temp workers and new hires as needed; Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures; Reduced errors in shipments by carefully inspecting packages for quality and accuracy; Successful working within tight deadlines and a fast-paced environment.

Specializing in factory assignments with rigid work standards of Safety and PPE as well as complex manufacturing specifications. Ex: Baxter, Inc and Westrock, LLC . Line production worker; Followed instructions and procedures to complete assigned tasks.; Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment; Reported defective products or machinery to supervisor; Learned all required tasks quickly to maximize performance; Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Supervised the day to day operations and personnel of the meat dept, including adherence to local, state and federal rules as well as corporate policy; ordered products and supplies for meat room and retail floor; weekly completion of all price changes; monthly inventory; Improved customer satisfaction by addressing and resolving complaints promptly; Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets; Facilitated clear communication between employees and upper management through regular meetings and updates.

Implemented staff training programs, enhancing product knowledge and improving customer service skills; Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Lead a reset team, working mostly in Harris Teeter stores, resetting every set in the store within a week; responsible to make sure all parameters were followed and to handle any difficulties on the fly.

Inspected merchandise for quality and arranged proper display location on floor; removed damaged, out-of-date, not-in-set and discontinued items from displays; completed efficient store resets to prepare store for special promotions and seasonal updates; Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

*This job was worked concurrently with Walmart for a period.*

Trained and developed personnel to improve safety, employee relations and resolve issues; established team priorities, maintained schedules and monitored performance; managed overstock, restocking and inventory control procedures.

Processed new disaster assistance applicants into the system; provided customer service on all claims, answering customer questions and updating claims; processed scanned documents and records; made outbound contact with applicants, insurance companies, contractors and other venders as needed; Responsible to maintain current correct knowledge on all "in-progress" named disasters in order to provide complete and correct service to customers.

Nearly ten years experience in the fast paced environment of one of the country's busiest 911 centers; Highly adaptable and able to function well in situations of prolonged high stress; Processed emergency calls, unit dispatch and radio traffic for Police, Fire, and Medical Rescue; promoted to Duty Officer (managing all personnel on shift in the Comm Center); performed on the job training to new dispatchers; taught modules in our Dispatch Academy; CPR Instructor for Dispatch, Fire and Police Academies