Valerie Helm

• Educated patients and families about mental health, diagnoses and treatment options.
• Explained useful coping methods to relieve depression and anxiety.
• Deescalated agitated patients using verbal interventions before resorting to physical restraints or seclusion when necessary.
• Administered psychotropic medications as prescribed, monitoring side effects and adjusting dosages as needed under physician guidance.
• Administered medication and treatments to patients to observe and record responses.
• Collaborated with interdisciplinary team members for effective treatment planning and optimal patient outcomes.
• Facilitated group therapy sessions on various topics such as coping strategies, stress management, and medication adherence for improved patient understanding.
• Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
• Evaluated the efficacy of implemented care plans through regular monitoring of patient progress toward established goals.
• Documented clinical observations in electronic medical records, ensuring accuracy while maintaining confidentiality according to HIPAA regulations.
• Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
• Contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among colleagues and patients alike.
• Managed challenging patient behaviors with patience and empathy, utilizing therapeutic interventions to help individuals regain control over their emotions.

• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
• Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
• Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
• Promoted patient independence by teaching self-care skills and explaining conditions and medications.
• Updated patient medical records with services provided, health conditions and response to treatments using PCC , Matrix and Sygma care .
• Conducted patient assessments to obtain patient health history, pain levels, allergies and vital signs.

• Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
• Collaborated in consults, patient care plan development and patient monitoring.
• Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
• Worked as part of interdisciplinary and rapid response team to determine each patients' imaging and assessment needs in order to develop and initiate appropriate care plans.

Documented patient information obtained from interviews.

• Counseled and educated patients about reproductive health issues and wellness . Expertise in STDs , HIV and family planning.
• Self-directed with astute judgment skills. High level of personal accountability.
• Effective counseling in health maintenance and disease management.
• Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
• Performed lab tests and communicated results.
• Liaised between patients and physicians to ensure patient comprehension of treatment plans.
• Instructed patients and family members on proper discharge care.
• Closely monitored acute conditions.
• Ensured HIPAA compliance.
• Coordinated Quality Improvement Activities ( QIA 's) to identify performance areas for improvement.
• Participated in unit-based Quality Assurance Program.
• Followed infection control procedures.
• Trained new staff on quality control procedures.
• Monitored fluid intake and output .
• Authorized drug refills and provided detailed prescription information to pharmacies.
• Performed monthly inventory and maintained office and medical supply counts.
• Specialized in the nursing care of patients with chemical dependency.

• Assessed need for, ordered, obtained and interpreted appropriate lab tests.
• Conducted mandated health screenings, physicals and special education assessments in doctors officewith patients. Ensured external follow-up where required.
• Documented patient information obtained from interviews.
• Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
• Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
• Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Heart disease.
• Self-directed with astute judgment skills. High level of personal accountability.
• Assisted doctors with surgeries and non-invasive procedures.
• Effective counseling in health maintenance and disease management.
• Ensured HIPAA compliance.