Valerie Hernandez
Los Angeles,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable shopping experiences for store customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Student Service Worker- Classroom
Ramon C. Cortines Grand Arts Vapa
01.2022 - 06.2022
- Assisted Teacher in necessary classroom work such as grading papers, collecting materials, running errands, working phones, managing computer files and documents
Volunteer
24th Street Theater
08.2019 - 02.2020
- Separate kids by groups and activities and ensured they were in right performance area
- Provided directives to kids and explained instructions that were delegated from instructor
- Organized props and show materials and stored them properly after rehearsals and shows
- Cleaned theater and reception areas after each show
- Event cooperation - 24th st. Theater: Annual "Dia De Los Muertos Festival"- Assisted in Set up , Cleaning and Passing out Tickets
Education
Some College (No Degree) - Graphic Design
Santa Monica College
Santa Monica, CASome College (No Degree) - Digital Arts
Los Angeles City College
Los Angeles, CAHigh School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2022
Some College (No Degree) - General Studies
East Los Angeles College
Monterey Park, CASkills
- Customer Service & Networking - Volunteering at Organizations
- Setting up Events
- Preference to work in fast pace settings
- Practical
- Gentle Mannered and Serious
- Strategic
- Cooperative team player
- Focused Listener
- Detail-oriented
- Well mannered
- Office Computer Skills: MS Word, PowerPoint, Excel, Google Suites
- Bilingual: English & Spanish
- Cool Under Pressure
- Open to take on new tasks
- Enterprising : Sales & Marketing Advocation & Advisement
- Service prioritization
- Courteous Phone Demeanor
- Dining area maintenance
- Patience and Tolerance
- Transactions and Cash Handling
- Food and Beverage Service
- Conflict and Complaint Resolution
- Confident in Advising and Providing Support
- Writing Documentation & Administrative Strengths
- Social Media: Targeting Engagement , Tracking Patterns & Trends
- Adobe Suites- Design: Photoshop, Illustrator, Lightroom, Sparks
- Adobe Media Fx: After Effects, Premier Pro, Animate
References Available
True
Previous Media Experience
- Grand Arts Visual and Performing Arts High School, Los Angeles, CA, 2022, Photography, Film, 2D Design, Animation, Drawing
- A place Called Home, Music technology and Audio Recording, Joaquin Pacheco 2020-2022
- BRIC Foundation, Los Angeles, CA, February 2019, 3 Day Animation Workshop
- GNOMON, June 2019, 3 Week 3D modeling and Motion Graphics Course
Extracurricular Activities
Santa Monica Next Gen Career Mentorship Program : 9/30/23-10/28/23 Every Saturday Combat Martial Arts- Karate Dance Club
Affiliations
- A Place Called Home [Non Profit]
- Kid City [Non Profit]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Service Worker- Classroom
Ramon C. Cortines Grand Arts Vapa
01.2022 - 06.2022
Volunteer
24th Street Theater
08.2019 - 02.2020
Some College (No Degree) - Graphic Design
Santa Monica College
Some College (No Degree) - Digital Arts
Los Angeles City College
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Some College (No Degree) - General Studies
East Los Angeles College
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