Valerie Hiles
Denver,CO
Summary
Dedicated Special Education Professional with three years of experience implementing structured learning programs in middle schools. Expertise in communication, conflict resolution, and collaboration with multidisciplinary teams. Transitioning into Customer Support or Learning & Development roles to leverage interpersonal and organizational skills for driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Mild-Moderate Special Education Teacher
Laredo Middle School
Aurora, Colorado
08.2023 - Current
- Designed and delivered structured lessons and training activities to support academic and social development in a special education/general education program.
- Communicated regularly with families and multidisciplinary team members to coordinate services and support individual growth.
- Implemented and created individualized education and support plans (IEPs and accommodations) to ensure successful outcomes for diverse learners.
- Maintained detailed documentation and progress records in compliance with program guidelines.
Assistant Day Camp Director
Parker Recreation Center
Parker, Colorado
07.2022 - 08.2024
- Designed and facilitated activities that enhanced participant engagement and satisfaction.
- Coordinated daily schedules and staffing to ensure safe and engaging program operations.
- Responded to participant concerns with professionalism and empathy.
- Managed administrative duties including documentation, communication, and reporting to streamline operations.
EA-IV Affective Needs
Sagewood Middle School
Parker, Colorado
08.2019 - 05.2022
- Implemented individualized support and behavior plans (BIPs) to enhance student participation and academic outcomes.
- Collaborated with teachers, counselors, and specialists to provide cohesive support for student development.
- Led classroom instruction during teacher absences, ensuring continuity of learning and program expectations.
- Supported students with diverse academic and behavioral needs, promoting a structured and inclusive classroom environment.
Apparel Team Lead
Dicks Sporting Goods
Lone Tree, Colorado
10.2018 - 08.2019
- Managed staff scheduling and coverage to maintain optimal floor presence.
- Supervised daily floor operations, ensuring high-quality customer service.
- Trained and onboarded associates, facilitating smooth integration into team.
- Communicated company policies and customer service programs to team members.
Education
Bachelor of Arts - Elementary And Special Education
Western Governors University
Salt Lake City, UT06-2023
Skills
- Training & Facilitation
- Conflict resolution
- Program scheduling
- Documentation management
- Team collaboration
- Office software proficiency
- Customer communication
Languages
Spanish
Native/ Bilingual
Timeline
Mild-Moderate Special Education Teacher
Laredo Middle School
08.2023 - Current
Assistant Day Camp Director
Parker Recreation Center
07.2022 - 08.2024
EA-IV Affective Needs
Sagewood Middle School
08.2019 - 05.2022
Apparel Team Lead
Dicks Sporting Goods
10.2018 - 08.2019
Bachelor of Arts - Elementary And Special Education
Western Governors University