VALERIE DIAZ
The Woodlands,TX
Summary
Accomplished professional with a proven track record in materiel management and administrative excellence, notably with the Texas Air National Guard. Expert in MS Office and database management, I excel in streamlining processes and enhancing operational efficiency. Fluent in Spanish, my strong interpersonal skills and attention to detail have significantly improved customer service and inventory accuracy, leading teams to success.
Overview
13
13
years of professional experience
Work History
Customer Service/Materiel Management
Texas Air National Guard
Houston, TX
03.2016 - Current
- Managed records and tracked the movement of critical supplies and equipment to ensure accurate data entry and compliance with regulations
- Facilitate the issuance and return of uniforms and personal protective equipment to personnel, ensuring proper fit and compliance with standards
- Collaborate with various departments to forecast supply needs and manage the flow of materials
- Supervised a team of 20+ personnel, maintaining personnel files and ensuring efficient document flow
- Utilized spreadsheets and databases to monitor inventories, prepare reports, and track assignments
- Provided timely customer service to internal and external stakeholders, resolving issues with precision
Readiness Operator
Texas Military Department
Houston, TX
05.2019 - 05.2022
- Oversaw the deployment and logistical readiness of over 250 personnel, ensuring accurate documentation of records and compliance with operational protocols
- Acted as the main point of contact for personnel concerns, maintaining and updating personnel files to ensure readiness
- Demonstrated strong organizational skills, ensuring the accurate tracking and reporting of logistics operations
- Ensured the security and confidentiality of sensitive information.
Administrative Assistant
NACC, The National Association of Christian Churches
Houston, TX
04.2014 - 05.2019
- Managed databases containing over 10,000 records, ensuring data accuracy and confidentiality
- Coordinated internal communications and maintained detailed event logs for over 20 events and fundraisers
- Developed and distributed reports with attention to detail, ensuring stakeholder needs were met
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed office supplies inventory and placed orders when necessary.
Administrative Assistant
UnoRed
Orlando, FL
08.2011 - 05.2014
- Managed office operations, including records management and customer service functions, in a fast-paced environment
- Increased efficiency by implementing streamlined processes for managing orders and maintaining accurate documentation
- Provided training and leadership to staff, ensuring compliance with company policies and procedures
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
American Military University
Charles Town, WV12.2025
High school diploma -
Timber Creek High School
Orlando, FLSkills
- Data entry
- Medical records management
- Proficiency in MS Office (Word, Excel, and PowerPoint) and databases
- Strong attention to detail and ability to maintain confidentiality
- Excellent customer service, and interpersonal skills
- Ability to manage multiple tasks efficiently under pressure
- Fluent in Spanish (written and spoken)
Languages
Spanish
Full Professional
Timeline
Readiness Operator
Texas Military Department
05.2019 - 05.2022
Customer Service/Materiel Management
Texas Air National Guard
03.2016 - Current
Administrative Assistant
NACC, The National Association of Christian Churches
04.2014 - 05.2019
Administrative Assistant
UnoRed
08.2011 - 05.2014
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
American Military University
High school diploma -
Timber Creek High School
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