Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Jimenez

Pico Rivera,CA

Summary

Organized and dependable team-member successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Bakery Worker

Adorable French Bakery
04.2024 - 07.2024
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Packaged customer purchases with care to facilitate easy carrying and prevent product shifting.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Receptionist

Forefront Dermatology (Formerly: DSMG)
07.2022 - 03.2024
  • Welcomed patients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Helped office staff prepare patient charts for internal patient-related use.

Intake Specialist

College Hospital Cerritos
08.2010 - 06.2022
  • Answered phone calls to collect, verify, record and process patient information such as demographics, insurance, and referral information to initiate admitting process.
  • Worked with clinical and operations teams to facilitate patient placement and obtain appropriate services for patients.
  • Trained and supervised new intake staff to deliver patient-admitting process.
  • Offered compassionate and attentive guidance to patients during crisis situations (suicide hotline).
  • Built relationships with community hospitals for timely service referrals.

Education

No Degree - Botanical Medicine

Pasadena City College
Pasadena, CA

High School Diploma -

El Rancho High School
Pico Rivera, CA
06.2010

Skills

  • Communication abilities
  • Customer/Client relations
  • Work Prioritization
  • Telephone Etiquette
  • Flexible Schedule
  • Team Collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bakery Worker

Adorable French Bakery
04.2024 - 07.2024

Receptionist

Forefront Dermatology (Formerly: DSMG)
07.2022 - 03.2024

Intake Specialist

College Hospital Cerritos
08.2010 - 06.2022

No Degree - Botanical Medicine

Pasadena City College

High School Diploma -

El Rancho High School

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Valerie Jimenez