Valerie Johnson
Derwood,MD
Summary
Results-driven Staffing Coordinator with expertise in medical records management, and retail operations. Demonstrates exceptional communication and organizational skills, effectively managing multiple priorities to enhance workflow efficiency. Achieved a typing speed of 40 wpm, contributing to improved documentation accuracy. Committed to team success and continuous professional development, with a strong focus on customer service excellence.
Overview
15
15
years of professional experience
Work History
Department Lead
Hobby Lobby
Laurel , MD
03.2023 - 11.2024
- Managed stock levels, ordered merchandise, and ensured attractive product displays.
- Coordinated stock replenishment, processed returns, and handled damaged goods efficiently.
- Ensured appealing product displays and addressed damaged goods.
- Collaborated with senior management on strategic initiatives that impacted the overall business objectives.
Staffing Coordinator/Medical Records/Recruiter
1st Adult N Pediactrics HCS
Fairfax, VA
11.2018 - 02.2022
- Recruitment expert with significant experience in candidate sourcing, staffing, and client relationship management.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Facilitated onboarding for new hires to ensure smooth transitions.
- Resolved harassment allegations through effective investigation and conflict resolution.
- Searched for qualified job candidates using computer databases, media advertisements, or employee referrals.
Assistant Manager Trainee
Family Dollar/Dollar General
Alexandria, VA
12.2015 - 05.2017
- Trained in managing store operations to oversee opening and closing duties.
- Trained in resolving customer complaints efficiently by identifying effective solutions.
- Organized promotional events to drive sales growth while staying within budget constraints.
- Ensured that all products are properly priced before being placed on shelves.
- Maintained high levels of customer service satisfaction.
Staffing Coordinator / On Call
Access Home Care Inc
Alexandria , VA
12.2009 - 12.2011
- Resolved customer complaints promptly while upholding company standards.
- Monitored the performance of temporary staff members throughout their assignments.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Addressed staffing vacancies to maintain superior client service.
- Handled staffing deficiencies outside regular working hours.
Education
High School Diploma -
Harry S Truman HS
New York, NY09-1978
Skills
- Inventory coordination
- Multitasking strength
- Merchandising
- Customer relations
- Employee engagement
- Recordkeeping
- Organizational growth
- New hire onboarding
- Staff scheduling
- Schedule management
- Client relations, employee relations
- Critical thinking
- Self-Directed
Affiliations
- I created a small candle and more business from the ground up.
- I love to roller skate.
- I love meeting new people.
- I donate to the needy.
References
References available upon request.
Timeline
Department Lead
Hobby Lobby
03.2023 - 11.2024
Staffing Coordinator/Medical Records/Recruiter
1st Adult N Pediactrics HCS
11.2018 - 02.2022
Assistant Manager Trainee
Family Dollar/Dollar General
12.2015 - 05.2017
Staffing Coordinator / On Call
Access Home Care Inc
12.2009 - 12.2011
High School Diploma -
Harry S Truman HS
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