Valerie Jones
Kingwood,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Work Study - Front Desk
Angelina College
Lufkin, TX
03.2023 - Current
- Managed inventory of office supplies, ordering new materials when necessary.
- Organized meetings, scheduling conference rooms and preparing materials for attendees.
- Provided customer service to students by answering questions about policies or procedures at the university.
- Planned and completed group projects, working smoothly with others.
- Employed organization and multitasking functions to comply with due dates and deadlines.
- Assisted with research by using online and manual library systems to verify records.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Vendor Representative
Adventure Caravans
Livingston, TX
03.2021 - 02.2023
- Developed relationships with vendors to secure exclusive deals and discounts.
- Maintained accurate records of all transactions with vendors.
- Researched potential new vendors for product diversity and cost savings opportunities.
- Identified any discrepancies between purchase orders, invoices, shipping documents., and resolved them quickly.
- Attended meetings with senior management team regularly to discuss ongoing vendor relations issues.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Collected deposits or payments and arranged for billing.
- Handled the receipting and voucher process of invoices.
Property Manager
PC Housing
Shepherd, TX
01.2019 - 03.2021
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Met with prospective tenants to show property and assess applications or sign leases.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Built relationships with service vendors and submitted associated billing statements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Receptionist
DDS Dentures + Implant Solutions
Beaumont, TX
06.2017 - 12.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained daily calendars, set appointments with clients and planned daily office events.
CO 3
TDCJ Polunsky Unit
Livingston, TX
04.2015 - 05.2017
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
- Responded promptly to emergency situations in a professional manner, using appropriate force if needed.
- Provided basic medical care and monitored health of inmates as necessary.
- Supervised inmate activities such as meals, recreation time, showers.
- Transported inmates to court hearings or other appointments safely and securely.
- Investigated incidents involving violations of jail policies or procedures.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Office clerk
Brookshire brothers
05.2013 - 03.2015
- Managed cashiers
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Assisted managers with any tasks needed.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Processed incoming and outgoing mail daily.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Received payments from customers via cash or credit card transactions.
- Resolved customer complaints promptly and professionally.
Entry Data
Livingston yellow pages
01.2011 - 05.2013
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Education
HS diploma -
Livingston high school
Skills
- Proofreading
- Administrative Support
- Computer Skills
- Spreadsheet development
- MS Office
- Customer Service
- Issue Resolution
- File and Document Management
- Report Generation
Certification
Driver's License
Timeline
Work Study - Front Desk
Angelina College
03.2023 - Current
Vendor Representative
Adventure Caravans
03.2021 - 02.2023
Property Manager
PC Housing
01.2019 - 03.2021
Receptionist
DDS Dentures + Implant Solutions
06.2017 - 12.2018
CO 3
TDCJ Polunsky Unit
04.2015 - 05.2017
Office clerk
Brookshire brothers
05.2013 - 03.2015
Entry Data
Livingston yellow pages
01.2011 - 05.2013
HS diploma -
Livingston high school