VALERIE LABEAU

•Networked and marketed to successfully build this business and clientele from the ground up.

•Devised innovative strategies for increasing bar revenue by creating and introducing signature drinks, developing promotions and creating customer engagement events.

•Created all marketing tools and promotions for daily and weekly promotions and specials.

• Improved daily business operations by effectively training bar staff members and servers on best practices and bar protocols.

• Trained new bartenders and servers on drink preparation, upselling and POS/cash/credit transactions.

• Managed customer service by training staff, overseeing operations and resolving issues quickly.
• Trained new bartenders and servers on drink preparation, upselling and POS/cash/credit transactions.
• Operated cash register and POS System for transactions, balanced daily registers and generated sales reports to support financial and administrative objectives.
• Devised innovative strategies for increasing bar revenue by introducing and signature drinks, developing promotions and creating customer engagement events.
• Improved daily business operations by effectively training bar staff members and servers on best practices and bar protocols.

• Managed bar area, included cocktail design and menu to capitalize on changing trends, inventory, regulation compliance and customer relationships.
• Operated cash register and POS System for transactions, balanced daily registers and generated sales reports to support financial and administrative objectives.
• Advertised and marketed weekly menu items and events to broaden clientele base.
• Trained new bartenders and servers on drink preparation, upselling and POS/cash/credit transactions.

• Devised innovative strategies for increasing bar revenue by introducing and signature drinks, developing promotions and creating customer engagement events.
• Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
• Improved daily business operations by effectively training bar staff members and servers on best practices and bar protocols.
• Managed customer service by training staff, overseeing operations and resolving issues quickly.