Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Lead Bartender
Coeur D'alene Casino And Resort
Worley, ID
04.2004 - Current
Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
Prepared mixed drinks according to standard recipes.
Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
Verified the age of customers purchasing alcoholic beverages.
Maintained cleanliness of work area including wiping down surfaces and washing glassware.
Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Maintained bar inventory, ordered supplies and restocked items as necessary.
Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
Education
GED -
North Idaho College
Coeur D'alene, ID
01-2002
Skills
Verbal Communication
Microsoft Office
Planning
Organization
Communication
Team building
Customer Service
Organization and Time Management
POS System Operation
Supply Ordering
Policy Enforcement
Customer Engagement
Alcohol awareness
Safe serving knowledge
Strong multitasking
Timeline
Lead Bartender
Coeur D'alene Casino And Resort
04.2004 - Current
GED -
North Idaho College
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