Valerie Leon
Budd Lake,NJ
Summary
Dedicated professional with a track record in pharmacy operations, leveraging strong organizational and customer service skills. In the role of Assistant Manager, effectively managed workflow and team schedules, contributing to improved operational efficiency and enhanced customer satisfaction.
Overview
12
12
years of professional experience
Work History
Licensed Pharmaceutical Technician
Schraft's 2.0 Pharmacy
Cedar Knolls, USA
02.2019 - Current
- Promoted to Assistant Manager in 2024; managed team schedules, PTO, and workflow to create smooth pharmacy operations.
- Managed inventory of temperature-sensitive medications, including monitoring freezer indicators to safeguard patient prescriptions.
- Assisted in preparation and distribution of medications under the supervision of a registered pharmacist.
- Coordinated patient medication pickups; ensured accurate packing, processed FSA insurance card transactions, handled regular billing, and addressed patient inquiries about medication storage.
- Monitored and managed the return of expired pharmaceutical products to manufacturers.
- Trained and mentored new staff, enhancing team proficiency and knowledge retention.
- Prepared Demo Boxes and delivery instructions to facilitate business acquisition for the pharmacy.
- Maintained clean, organized, efficient work environment, supporting smooth pharmacy operations.
Driver – Emergency Medical Services
Lincoln Park First Aid Squad, Inc.
Lincoln Park, USA
08.2018 - 12.2019
- Responded to emergency calls, delivering immediate care and safe transport for patients in critical condition.
- Assisted with life-saving procedures, including CPR and wound care, directly contributing to patient survival.
- Maintained readiness for urgent situations, enabling effective support for team members in delivering timely patient care.
- Ensured the ambulance was equipped with necessary supplies for emergencies.
Licensed Pharmaceutical Technician
GeriScript Pharmacy
Pompton Plains, USA
11.2018 - 02.2019
- Dispensed medications accurately and on time, ensuring precise dosage calculations for optimal patient safety.
- Sterilized products and handled hazardous drugs following strict safety and documentation protocols.
- Prepared Emergency Treatment Kits for healthcare facilities, ensuring readiness for critical care situations.
- Organized workflows in high-pressure, fast-paced environment to maintain efficiency and service quality.
- Provided ongoing training to new employees, fostering a culture of growth and learning.
Server
Pasquales
Boonton, USA
01.2014 - 11.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Consistently provided professional service with attention to customer needs and satisfaction.
- Suggested upsell menu items to enhance customer experience and contribute to restaurant sales.
- Collaborated with team members to optimize service flow and improve overall dining experience.
- Managed currency transactions and processed orders to ensure timely food delivery to customers.
Education
High School Diploma -
Boonton High School
Boonton, NJ01-2015
Skills
- Exceptional Customer Service and Communication
- Strong Organizational and Multitasking Abilities
- Team Leadership and Staff Development
- Medication dispensing
- Inventory management
- Patient safety protocols
- Fast-paced Environment Adaptability
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
Volunteer Experience
Driver – Emergency Medical Services, Lincoln Park First Aid Squad, Inc., Lincoln Park, NJ, 08/01/18, 12/01/19, Responded to emergency calls, providing immediate care and transportation to patients in critical conditions., Assisted with life-saving procedures such as CPR and wound care., Ensured the ambulance was equipped with necessary supplies for emergencies., Maintained readiness for urgent situations, supporting team members in providing efficient patient care.
Timeline
Licensed Pharmaceutical Technician
Schraft's 2.0 Pharmacy
02.2019 - Current
Licensed Pharmaceutical Technician
GeriScript Pharmacy
11.2018 - 02.2019
Driver – Emergency Medical Services
Lincoln Park First Aid Squad, Inc.
08.2018 - 12.2019
Server
Pasquales
01.2014 - 11.2018
High School Diploma -
Boonton High School