Valerie Lewellen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain part time position that utilizes interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Transit Bus Operator
Hart Line
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
Claims Analyst
Elevance Health
11.2010 - Current
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Participated in ongoing training programs to stay current on industry developments and maintain a strong understanding of relevant laws and regulations affecting the claims process.
Education
Associate of Science - Medical Laboratory Technology
On Line Course
High School Diploma -
Marquette Senior High School
Marquette, MI06.1976
Skills
- Schedule Adherence
- Claims
- Policy Interpretation
- Claim investigation
- Claims Processing
- Coaching and Mentoring
Timeline
Claims Analyst
Elevance Health
11.2010 - Current
Transit Bus Operator
Hart Line
Associate of Science - Medical Laboratory Technology
On Line Course
High School Diploma -
Marquette Senior High School
Similar Profiles
Ana ArtisAna Artis
Home Health Aide at Hart To Hart Home CareHome Health Aide at Hart To Hart Home Care
Mercedes RuedaMercedes Rueda
Paraprofessional/Administrative Assistant at Hart 2 Hart AcademyParaprofessional/Administrative Assistant at Hart 2 Hart Academy
Chiquita TownsendChiquita Townsend
Software Engineer at Meyers and Hart CoSoftware Engineer at Meyers and Hart Co
KEVIN PATRICK MCCARTHYKEVIN PATRICK MCCARTHY
Transit Bus Operator at Coast Mountain Bus Company/ BC TransitTransit Bus Operator at Coast Mountain Bus Company/ BC Transit
La Vada Paris-keltonLa Vada Paris-kelton
Transit Bus Operator at WMATATransit Bus Operator at WMATA