Valerie Lutz
Glen Allen,VA
Summary
Organized Dining Room Assistant offering 3 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Hardworking and passionate job seeker with strong organizational skills eager to add value to my perspective employer through problem solving, innovation, and out of the box thinking. Ready to help team achieve company goals through creative thinking.
Overview
2
2
years of professional experience
Work History
Dining Room Associate
Parkhurst Dining
10.2021 - Current
- Handled guest concerns and feedback professionally, resolving issues promptly to maintain satisfaction levels.
- Supported efficient table turnover by clearing dishes promptly and resetting tables effectively.
- Adhered to strict sanitation guidelines in all aspects of the job, maintaining a safe dining environment for patrons.
- Maintained a clean and organized dining area, contributing to an enjoyable atmosphere for guests.
- Collaborated with team members to ensure smooth operations during busy periods.
- Stocked necessary supplies throughout shift, ensuring availability of utensils, napkins, condiments, and other essentials.
- Coordinated with event planners on private functions held at the restaurant venue, assisting in setup and execution as needed.
- Developed positive rapport with regular customers while welcoming new diners enthusiastically.
- Complied with all company policies regarding uniform standards, punctuality, attendance, and overall professionalism.
Camp Counselor
YMCA Of Ashland
05.2023 - 08.2023
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Evaluated campers' progress and provided feedback to parents.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Education
No Degree - Business Administration And Management
Bridgewater College
Bridgewater, VA05.2025
Skills
Table Bussing
Supply Restocking
Interactive communication skills
Safe Food Handling
Conflict Resolution
Customer Service
Attention to Detail
Time Management
Food Running
Food Processing
Guest service
Adaptive Learning
Graphic Design
I format and create expressive designs based on commission requests. I also create self-inspired designs and continue to learn and improve my art every day.
Timeline
Camp Counselor
YMCA Of Ashland
05.2023 - 08.2023
Dining Room Associate
Parkhurst Dining
10.2021 - Current
No Degree - Business Administration And Management
Bridgewater College