Valerie Messer
Greer,SC
Summary
With a proven track record at ABM Industries, I excel in facilities maintenance and team collaboration, enhancing workplace efficiency and safety. Leveraging cleaning expertise and excellent communication skills, I've significantly improved client satisfaction and operational standards, demonstrating a commitment to excellence and a knack for leading by example.
Overview
6
6
years of professional experience
Work History
Janitor
ABM Industries
10.2024 - 12.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Kept building spaces premises clean inside and outside.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Site Supervisor
LJ's Cleaning
06.2022 - 09.2024
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Implemented best practices and safe operating procedures.
- Developed work schedules for team members to maximize shift coverage.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Resolved issues among team members to keep employees on task.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Provided onsite training to help develop employee skills.
- Enhanced site safety by implementing rigorous daily inspection routines.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
- Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Reduced material waste by introducing efficient usage and recycling practices, contributing to sustainability goals.
Quality Inspector
Trigo Group
05.2024 - 08.2024
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Quality Inspector Team Leader
Trigo Group
10.2023 - 08.2024
- Led a team of inspectors, ensuring consistent adherence to company standards and regulations.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions promptly.
- Assisted with the development and implementation of new inspection methods to keep pace with evolving industry trends, maintaining cutting-edge knowledge of best practices within the field at all times for optimal results achieved consistently over time.
- Championed safety initiatives across the team, contributing to an accident-free work environment consistently maintained over time.
- Conducted routine equipment maintenance checks and repairs as needed so that tools remained in proper working order without disrupting workflow or causing delays due to malfunctions experienced unexpectedly during critical periods when demand was high.
- Spearheaded root cause analyses investigations when quality issues arose, mitigating long-term repercussions through effective problem-solving strategies.
- Performed routine calibration checks on measuring equipment, guaranteeing precise measurements during inspections.
- Optimized resource allocation by analyzing workload patterns and adjusting staffing levels as needed, minimizing downtime while maximizing productivity rates.
- Ensured timely completion of all assigned tasks by effectively prioritizing responsibilities and delegating duties as necessary among team members based upon individual strengths/weaknesses identified through ongoing performance assessments conducted peri
Janitorial Lead
Dycos
08.2018 - 06.2022
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Maintained a safe work environment through regular inspections and adherence to safety protocols.
- Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
- Contributed to a positive work environment through open communication channels among team members.
- Optimized scheduling processes, ensuring adequate staffing levels during peak times and reduced labor costs during slow periods.
- Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
- Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
- Facilitated successful project completion by coordinating tasks among team members.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
Education
GED -
Greenville Community College
Greenville, SC06.2015
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Window washing
- Facilities maintenance
- Dusting proficiency
- Chemical handling
- Trash compacting
- Waste disposal management
- Basic repairs
- Skilled housekeeper
- Work orders
- Recycling
- Bathroom sanitation
- Appliance cleaning
- Safety compliance
- Wall washing
- Ceiling fan cleaning
- Spill cleanup procedures
- Cleaning supply management
- Sanitization techniques
- Industrial cleaning methods
- Excellent communication skills
- Stairwell cleaning
- Window frame cleaning
- Recycling support
- Polishing surfaces
- Outdoor cleaning
- Entryway management
- Ladder safety
- Building security checks
- Vacuum operation
- Cleaning and sanitizing
- Problem-solving
- Responsible and dependable
- Attention to detail
- Time management
- Heavy lifting
- Customer service
- Team collaboration
- Minor repairs
- Work prioritization
- Furniture moving
- Hazardous chemicals handling
- Maintenance knowledge
- Facility maintenance
- Crew supervision
- Client communication
- Inventory management
- Employee training
- Facility opening and closing
- Room setup and breakdown
- Timely paperwork completion
- Building inspection
- Job status updates
- Multitasking and organization
- Health and safety compliance
- Window cleaning
- Equipment cleaning
Timeline
Janitor
ABM Industries
10.2024 - 12.2024
Quality Inspector
Trigo Group
05.2024 - 08.2024
Quality Inspector Team Leader
Trigo Group
10.2023 - 08.2024
Site Supervisor
LJ's Cleaning
06.2022 - 09.2024
Janitorial Lead
Dycos
08.2018 - 06.2022
GED -
Greenville Community College
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