Valerie M. Garcia
Los Angeles,CA
Summary
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in Case Management role.
Overview
13
13
years of professional experience
Work History
Case Manager / Intake Specialist
SBWIB / HACLA
02.2025 - 12.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Childcare Provider
Garcia's Childcare
12.2016 - 12.2018
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Communicated regularly with parents regarding their child's achievements or concerns while offering guidance on home-based support strategies.
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Playground Supervisor
Parmelee Elementary
06.2013 - 12.2016
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Provide extra assistance to students with special needs
- Enforce administration policies and rules governing students
- Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage
- Organize and supervise games and other recreational activities to promote physical, mental, and social development
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils to students
- Clean classrooms
- Type, file, and duplicate materials
- Supported individual children and young people with special needs to integrate and play.
- Collaborated with school staff to develop and implement new playground rules for improved student behavior and safety.
- Maintained accurate records of playground incidents, facilitating effective communication between parents, teachers, and administration regarding student behavior or injury concerns.
- Maintained cleanliness of the playground area by conducting regular sweeps for trash and addressing any safety hazards promptly.
- Inventoried playground and activity supplies to inform recreation office of needed medical, arts and crafts and sports items.
- Planned and scheduled playground site field trips and special activities.
- Cultivated an inclusive atmosphere on the playground by encouraging participation from all students, regardless of differing abilities or interests.
Education
Career Planning and Preparation -
Los Angeles County Office of Education
Los Angeles, CA12.2018
Skills
- Active Listening
- Effective Communication
- Empathy
- Reading Comprehension
- Emotional Intelligence
- Problem Solving
- Decision Making
- Case management
- MS office
Languages
Spanish
Native or Bilingual
Timeline
Case Manager / Intake Specialist
SBWIB / HACLA
02.2025 - 12.2025
Childcare Provider
Garcia's Childcare
12.2016 - 12.2018
Playground Supervisor
Parmelee Elementary
06.2013 - 12.2016
Career Planning and Preparation -
Los Angeles County Office of Education
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