Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Milller

Shelbyville

Summary

Highly-skilled phlebotomist with 22 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Also have 20+ years in Home Health Aide and CNT positions

Overview

22
22
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
05.2019 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Medical Assistant/Phlebotomist

Endocrinlogy And Associates
03.2014 - 04.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.

Phlebotomist

St. Thomas Hospital
09.2012 - 02.2014
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Double Red Cell Operator/Phlebotomist

American Red Cross
08.2002 - 09.2012
  • Consistently met or exceeded daily production targets while upholding high-quality standards across all operations performed within the cell environment.
  • Maintained accurate documentation of production data, ensuring traceability throughout the manufacturing process.
  • Operated multiple machines simultaneously, optimizing output while maintaining product quality standards.
  • Assisted in training new hires, ensuring a smooth integration into the team and adherence to safety protocols.
  • Performed equipment setup and changeovers efficiently, minimizing production delays between different product runs.
  • Enhanced product quality by strictly adhering to standard operating procedures and maintaining cleanliness of the work area.

Education

Certificate - Phlebotomy

Nashville Technology Center
Nashville, TN
09.2002

High School Diploma -

Warren Co. Senior High
McMinnville, TN
05.1986

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA Compliance
  • Venipuncture Expertise
  • Blood collection techniques
  • Data Entry

Timeline

Phlebotomist

Quest Diagnostics
05.2019 - Current

Medical Assistant/Phlebotomist

Endocrinlogy And Associates
03.2014 - 04.2019

Phlebotomist

St. Thomas Hospital
09.2012 - 02.2014

Double Red Cell Operator/Phlebotomist

American Red Cross
08.2002 - 09.2012

Certificate - Phlebotomy

Nashville Technology Center

High School Diploma -

Warren Co. Senior High

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Valerie Milller