Valerie Moore
Fairfield,CA
Summary
Dynamic and results-driven professional with extensive experience at Sodexo Food Service. Proven cash handling expertise and exceptional customer service skills, consistently enhancing team productivity and reducing wait times. Recognized for adaptability and effective leadership in high-pressure environments, ensuring seamless operations and improved customer satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Cashier
Sodexo Food Service
08.2023 - Current
- Collaborated with team members to achieve store targets and improve overall performance.
- Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
- Managed high-stress situations effectively, maintaining professionalism and composure throughout busy periods or difficult interactions.
- Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
- Increased productivity within the cashier team by offering support during peak hours or staff shortages.
- Improved inventory management by conducting regular audits and promptly reporting discrepancies.
Delivery Driver
Amazon
10.2020 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Make Line/Cashier Team Lead
Pizza Guys
10.2018 - 01.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
No Degree - Business Administration
Solano Community College
Fairfield, CA05-2027
Skills
- Cash handling expertise
- Cash register maintenance
- POS system proficiency
- Employee scheduling
- Upselling strategies
- Advanced mathematics
- Positive attitude
- Currency conversion
- Customer service
- Time management
- Multitasking and organization
- Punctual and reliable
- Adaptability and dependability
- Team leadership
Timeline
Senior Cashier
Sodexo Food Service
08.2023 - Current
Delivery Driver
Amazon
10.2020 - 06.2022
Make Line/Cashier Team Lead
Pizza Guys
10.2018 - 01.2019
No Degree - Business Administration
Solano Community College
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