Valerie Morales
Mesquite
Summary
Bilingual admissions coordinator with more than 5 years of experience in the medical field. Seeking new challenges at a larger hospital to excel with my qualified skills.
Overview
13
13
years of professional experience
Work History
Financial Counselor
Children's Health - Children's Medical Center Dallas
12.2022 - Current
- Screened families for possible government assistance and financial assistance.
- Obtained signatures for required paperwork and collected all required documents from families.
- Efficiently follow up on accounts to obtain any pending documents or information in order to process the financial and government applications in a timely manner.
- Contributed to a positive work environment by collaborating effectively with colleagues and demonstrating strong problem-solving abilities in challenging situations.
Admissions Coordinator/Patient Financial Advocate
Baylor Medical Center at Uptown
02.2021 - Current
- Performed pre-registration and registration processes
- Verified patient demographics, provided patients with appropriate information, registration forms, and consents
- Obtained necessary signatures
- Prepared paper charts for scanning and indexing following established protocols
- Exhibited proactive customer service skills by resolving patient concerns regarding billing and collections
- Explained financial policies and available resources for alternative payment arrangements for patients and families.
Procedure Scheduler
Comprehensive Spine Center
03.2018 - 01.2021
- Answered incoming calls to schedule and reschedule patients for 5 providers
- Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests and arrange specialist referrals
- Maintained general filing system and files electronically or manually according to type
- Helped to minimize no-shows by proactively confirming appointments
- Scheduled and confirmed patients for diagnostic appointments, consultations and procedures
- Scanned reports, patient consent forms and chart forms into patient record
- Advised patient of preparations required for scheduled procedures.
Chiropractic Assistant/Office Manager
Office of Dr. Richard Cobb, D.C.
08.2010 - 02.2018
- Serviced front desk and records room area to organize patient records and practice files
- Assisted patients and worked directly with doctors to help patients with active rehabilitation therapies
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
- Completed patient interviews and intake forms, including documenting vital signs and medical histories.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX07.2007
Skills
- Bilingual
- Fast learner
- Organization
- Critical thinking
- Problem solver
- Electronic health records
- Customer service
- Medical terminology
- Patient admitting
- Clinical data entry
- Multitasking
Languages
Spanish
Timeline
Financial Counselor
Children's Health - Children's Medical Center Dallas
12.2022 - Current
Admissions Coordinator/Patient Financial Advocate
Baylor Medical Center at Uptown
02.2021 - Current
Procedure Scheduler
Comprehensive Spine Center
03.2018 - 01.2021
Chiropractic Assistant/Office Manager
Office of Dr. Richard Cobb, D.C.
08.2010 - 02.2018
High School Diploma -
North Mesquite High School
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