Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Neff

Ridgefield

Summary

Dedicated and focused HR professional who excels at relationship building and time management. Several years of experience working collaboratively with all levels of personnel. Strengths include effective communication skills, relationship-building capabilities and strategic planning expertise. Previous work has resulted in streamlined hiring processes, increased retention, and optimized workforce productivity.

Overview

9
9
years of professional experience

Work History

Corporate Recruiter

Waste Connections Inc.
Vancouver
03.2023 - 04.2025
  • Placed an emphasis on building relationships with district and division management to assess staffing needs and provide effective recruiting and retention solutions.
  • Delivered all areas of the recruitment process including sourcing, screening, scheduling, and interviewing.
  • Partnered with recruiting coordinators on post offer process to ensure smooth hiring experience.
  • Planned and attended career fairs and college fairs to establish positive company branding and build a future candidate pipeline.
  • Developed and maintained positive relationships with recruiting sources including candidates, employees, other recruiters, trade school and college officials, business associations, state job agencies, etc. to foster an ongoing pipeline of highly competent and qualified candidates.
  • Traveled throughout the region to facilitate trainings with local leadership on interviewing skills and onboarding retention strategies.
  • Created and maintained a check in process with new hires in order to provide feedback to the leadership team on how retention may be improved.
  • Assist employees with understanding and using company benefit programs.

Regional HR Generalist

Waste Connections Inc.
Vancouver
02.2021 - 03.2023
  • Served as a liaison between frontline employees and leadership to resolve workplace issues, concerns, and conflicts, ensuring fair and consistent treatment across the region.
  • Acted as a role model in projecting and applying the Company's Core Values.
  • In consultation with the location's district leadership, I managed employee relations matters to ensure consistent practices.
  • Conducted investigations, presented findings, and assisted with determining the appropriate corrective action, and resolution.
  • Managed the FMLA leave administration process from the employees’ initial notice of the need for leave to the return to work. Participated in the interactive process when necessary.
  • Provided guidance and training to management on effective communication, conflict resolution, and best practices for fostering positive employee relations.
  • Supported in reviewing, interpreting, administering and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
  • Established and maintained strong, trusted relationships with members of leadership throughout the region to optimize business and employee experience.

Regional HR Coordinator

Waste Connections Inc.
Vancouver
07.2019 - 02.2021
  • Contributed to various Human Resources related projects and processes, working closely with the Western Region Human Resources team.
  • Assisted in the administration and support of HR programs and policies.
  • Prepared and presented HR-related reports, including turnover, retention, and hiring statistics.
  • Tracked and responded to HR-related inquiries from employees and managers.
  • Participated in addressing employee relations issues.
  • Assisted with developing presentations as necessary in support of initiatives.
  • Assisted the field to stay compliant with Driver Qualification Files.
  • Conducted exit interviews with departing employees.
  • Served as point of contact for all leave of absence and workers comp issues in the region – working closely with the HR Manager(s) and HR Generalist.
  • Assisted the HR team with acquisitions, travelling to new sites to facilitate presentations on benefits packages and assisted new employees with benefits enrollment.

Region Administrative Assistant

Waste Connections Inc.
Vancouver
12.2017 - 07.2019
  • Processed all accounts payable to the Corporate Office.
  • Provided ongoing administrative support to regional staff, driving organizational success through the management of daily operations and special projects.
  • Manage regional executive calendars; strategically coordinating meetings, appointments, events, and travel arrangements.
  • Composed and proofread reports and presentations, providing error-free communication.
  • Served as the primary point of contact for incoming calls, as well as greeting numerous visitors, vendors, and interview candidates.
  • Managed expense reports for various regional executive-level employees.
  • Prepared daily cash deposits, and log all payments collected in the office.

Customer Service Representative

Waste Connections Inc.
Vancouver
03.2016 - 12.2017
  • Interacted with customers over the phone for service related issues.
  • Worked interdepartmentally with operations and accounting to resolve customer issues and disputes in a courteous manner.
  • Promoted the sale of new or additional services.
  • Demonstrated proficient use of all computer programs related to the role of a customer service representative.

Education

Associate of Arts -

Clark College
Vancouver, WA

Skills

  • Effective communication
  • Schedule management
  • Employee relations
  • Talent acquisition
  • Retention strategies
  • Self-motivated work ethic
  • Report development
  • Relationship building

Timeline

Corporate Recruiter

Waste Connections Inc.
03.2023 - 04.2025

Regional HR Generalist

Waste Connections Inc.
02.2021 - 03.2023

Regional HR Coordinator

Waste Connections Inc.
07.2019 - 02.2021

Region Administrative Assistant

Waste Connections Inc.
12.2017 - 07.2019

Customer Service Representative

Waste Connections Inc.
03.2016 - 12.2017

Associate of Arts -

Clark College

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