Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie oliver

Pensacola,FL

Summary

Detail-oriented professional with experience in food safety and customer engagement. Committed to maintaining a clean workspace and ensuring compliance with sanitation guidelines, contributing to a positive customer experience. Friendly Prepared Foods Team Member skilled in food safety and observant of all sanitation guidelines and regulations. Dedicated employee helping promote sales through positive customer engagement and giving out food samples. Pursuing a position in an established organization where attentiveness and enthusiasm are highly sought. Skilled Prepared Foods Team Member with background in high-volume food service environments. Experienced in maintaining efficient workflows, ensuring food safety protocols and providing outstanding customer service. Strengths include multitasking, time management skills, and ability to work under pressure. Past roles demonstrate positive impact on team productivity and customer satisfaction through effective communication and problem-solving skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated Pet Care Specialist with a strong focus on customer engagement, food safety, and animal handling. Proven ability to monitor pet behavior and maintain high sanitation standards. Compassionate professional with extensive experience in pet care and behavior monitoring. Known for exceptional animal handling and sanitation practices, dedicated to ensuring the health and comfort of pets while fostering positive relationships with pet owners.

Overview

11
11
years of professional experience

Work History

Pet Care Specialist

All American Pet Resorts Canton
Canton, Michigan
03.2014 - 04.2025
  • Provided daily care for pets, ensuring their health and comfort.
  • Monitored pet behavior to identify signs of stress or illness.
  • Administered medications and treatments as directed by veterinarians.
  • Engaged with pet owners to address concerns and share updates.
  • Maintained cleanliness of pet facilities, including kennels and play areas.
  • Organized playgroups to promote socialization among pets.
  • Kept facility areas clean, neat and sanitized for optimal animal health and well-being.
  • Communicated positively with clients to understand and meet pets' unique needs.
  • Fed pets on-schedule and with appropriate food for developmental or health requirements.
  • Submitted reports with photo updates to keep pet parents informed.
  • Cuddled and snuggled, making pets feel safe and loved in owner's absence.
  • Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
  • Administered medication and treatment as prescribed by veterinarian to optimize animal health.
  • Offered command reinforcement to pets enrolled in group obedience classes.
  • Supported enrichment activities to promote, encourage and evaluate pet behaviors.
  • Participated in animal handling and manipulation training to reduce animal pain and distress and improve animal welfare.

Assistant Manager

Ollies Bargain Outlet
Farmington, Michigan
06.2020 - 06.2023
  • Coordinated team schedules to ensure optimal staffing levels and coverage.
  • Organized team meetings to discuss goals, challenges, and progress on projects.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Established processes for monitoring customer satisfaction levels.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Prepared Foods Team Member

Rainbow Rehabilitation Centers
Farmington, Michigan
02.2015 - 08.2016
  • Prepared food items according to safety and quality standards.
  • Maintained cleanliness of workspace and equipment throughout shift.
  • Engaged with customers, answering questions about food options.
  • Replenished and organized department supplies throughout each shift.
  • Ensured all food safety and sanitation guidelines were followed.
  • Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
  • Managed tasks assigned by supervisor in an efficient manner.

Education

High School Diploma -

Harrison High School
Farmington, MI
06-2013

Skills

  • Food safety
  • Customer engagement
  • Inventory management
  • Sanitation practices
  • Meal preparation
  • Team collaboration
  • Behavior monitoring
  • Pet administration
  • Animal handling
  • Medication administration
  • Facility cleanliness
  • Animal restraint
  • Feeding schedules
  • Pet exercise routines
  • Customer relationship management
  • Team coordination
  • Operational compliance
  • Problem solving

Timeline

Assistant Manager

Ollies Bargain Outlet
06.2020 - 06.2023

Prepared Foods Team Member

Rainbow Rehabilitation Centers
02.2015 - 08.2016

Pet Care Specialist

All American Pet Resorts Canton
03.2014 - 04.2025

High School Diploma -

Harrison High School