Valerie Perez
Riverside,CA
Summary
Excellent at customer service and conflict resolutions. Knowledgeable about payment collection and writing invoices, ensuring top data accuracy. Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives.
Overview
8
8
years of professional experience
Work History
Title Administrator
Westlake Financial Services
Los Angeles, CA
02.2022 - 09.2024
- Reviewed title commitments and other documents to ensure accuracy of legal descriptions, vesting information and other data.
- Performed title searches, ordered reports, and obtained clearance documents.
- Prepared affidavits, statements of claims and other documents as required by state laws.
Supervisor
Baja Cali.
Pasadena, CA
03.2019 - 05.2023
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Trained new employees on company policies and procedures.
Medical Assistant
West Covina Urgent Care
West Covina, CA
01.2017 - 12.2017
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Handled general office duties to support administrative staff during peak hours.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Certification - Medical Assistant
Northwest College
West Covina05-2018
Skills
- Problem-solving capacity
- Deadline oriented
- Multitasking Abilities
- Professionalism
- Administrative skills
- Teamwork and collaboration
- Time management
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Title Administrator
Westlake Financial Services
02.2022 - 09.2024
Supervisor
Baja Cali.
03.2019 - 05.2023
Medical Assistant
West Covina Urgent Care
01.2017 - 12.2017
Certification - Medical Assistant
Northwest College
Similar Profiles
Ryan C BellRyan C Bell
Remarketing Auction Representative at Westlake Financial ServicesRemarketing Auction Representative at Westlake Financial Services
Lauren SweatLauren Sweat
Receptionist at Westlake Financial ServicesReceptionist at Westlake Financial Services
Leslie StuartLeslie Stuart
Dealer Account Manager at Westlake Financial ServicesDealer Account Manager at Westlake Financial Services