Valerie Petty
Garden City,ID
Summary
Seasoned Travel Consultant with a proven track record in delivering exceptional customer service and comprehensive travel solutions. Expert in travel insurance and accommodations booking, demonstrated during tenure at Carlson Wagonlit. Excel at creating tailored travel itineraries, highlighting strong organizational and interpersonal skills. Achieved a 20% increase in customer satisfaction through meticulous travel planning and empathetic client care.
Overview
25
25
years of professional experience
Work History
Adult Care Provider
New Hope Services
Boise, ID
08.2019 - 05.2024
- Assisted adults with daily activities such as bathing, dressing, and grooming.
- Provided companionship to elderly patients by engaging in conversation and recreational activities.
- Monitored vital signs of adult patients and reported any changes to medical staff.
Travel Consultant
Carlson Wagonlit
Boise, ID
01.2002 - 03.2004
- Provided customers with detailed information about travel destinations and packages.
- Developed customized travel plans to meet customer needs and preferences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
Domestic Travel Agent
Harmon Travel Svc
Boise, ID
06.1999 - 09.2001
- Provided excellent customer service to domestic travelers by answering inquiries, resolving complaints and providing information on travel destinations.
- Planned and booked leisure and business trips for customers according to their specifications.
- Created itineraries that included airfare, ground transportation, hotel accommodations, car rentals and sightseeing activities.
Education
High School Diploma -
Borah High School
Boise05-1983
Addiction Counseling
Boise State University
Boise, IDSkills
- Travel insurance
- Accommodations booking
- Hotel Accommodations
- Travel Arrangements
- Travel package planning
- Leisure travel
- Documentation preparation
- Travel research
- Company guidelines and procedures
Timeline
Adult Care Provider
New Hope Services
08.2019 - 05.2024
Travel Consultant
Carlson Wagonlit
01.2002 - 03.2004
Domestic Travel Agent
Harmon Travel Svc
06.1999 - 09.2001
High School Diploma -
Borah High School
Addiction Counseling
Boise State University
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