Yvette Estrada
Spokane,WA
Summary
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.
Overview
24
24
years of professional experience
Work History
Adult Care Provider
Consumer Direct Services
06.2022 - 09.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented client health and behavior changes accurately.
- Supported recreational activities to enhance client engagement and well-being.
- Communicated effectively with healthcare professionals regarding client needs.
- Maintained cleanliness and organization in client living spaces consistently.
- Adapted care plans based on individual client preferences and requirements.
- Participated in training sessions to improve caregiving skills and knowledge.
- Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
- Improved patients'' quality of life with personalized care plans addressing physical, mental, and emotional needs.
- Ensured safety and comfort, performing routine checks on patients throughout the day.
- Maintained accurate records of patient information including medical history, treatment plans, progress notes, and relevant documentation of incidents or concerns.
- Developed strong rapport with each patient by actively listening and responding empathetically to their unique stories and experiences.
- Provided medication management, ensuring timely administration of prescribed medications and monitoring for potential side effects.
- Promoted mental health through engaging recreational activities that stimulated cognitive function while providing enjoyable experiences for patients.
- Coordinated transportation arrangements for medical appointments or other necessary outings, ensuring punctual arrival at destinations while minimizing stress levels during travel transitions.
- Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
- Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
Outpatient Billing Specialist
Daybreak Youth Services
05.2021 - 06.2023
- Processed billing transactions accurately and efficiently, ensuring timely invoicing for clients.
- Reconciled billing discrepancies by collaborating with internal departments to resolve issues promptly.
- Maintained detailed records of accounts receivable, enhancing data integrity and reporting accuracy.
- Streamlined billing procedures, contributing to improved workflow and enhanced team productivity.
- Monitored payment statuses and followed up with clients to ensure timely collections and reduce outstanding balances.
- Conducted regular audits of billing processes, identifying areas for improvement and implementing best practices for efficiency.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Membership Accounting Representative
Frontier Behavioral Health
12.2001 - 12.2020
- Processed high volumes of invoices and payments accurately within accounting software systems.
- Managed account reconciliations to ensure financial accuracy and compliance with organizational standards.
- Collaborated with cross-functional teams to streamline billing processes and enhance operational efficiency.
- Trained and mentored junior staff on accounting procedures and best practices for improved performance.
- Developed system enhancements that reduced processing time for billing discrepancies by implementing new workflows.
- Analyzed financial reports to identify trends, generating actionable recommendations for process improvements.
- Streamlined accounting processes for increased efficiency by implementing new software solutions.
- Prepared weekly accounts payable aging schedules and ran payment selection and reports for payment requirements weekly.
- Collaborated with team members to analyze budget variances and implement appropriate adjustments.
- Facilitated clear communication between finance teams and other departments, ensuring consistent understanding of relevant figures and processes.
- Improved financial accuracy by diligently reviewing and reconciling accounts on a monthly basis.
- Maintained accurate financial records, resulting in consistently successful audits.
- Answered vendor inquiries and followed up in quickly by phone and email.
- Reconciled complex accounts with large volumes of transactions, maintaining accuracy while meeting strict deadlines for completion.
- Ensured timely payments from clients with effective follow-up procedures and communication.
- Contributed to the implementation of a new accounting system, streamlining operations and increasing productivity levels across the department.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma -
Sweetwater High
National City, CANo Degree - Medical Billing
Comprehensive Training Center
San Diego, CASkills
- Empathetic support
- Personal hygiene support
- Residential cleaning tasks
- Monitoring of vital signs
Timeline
Adult Care Provider
Consumer Direct Services
06.2022 - 09.2025
Outpatient Billing Specialist
Daybreak Youth Services
05.2021 - 06.2023
Membership Accounting Representative
Frontier Behavioral Health
12.2001 - 12.2020
High School Diploma -
Sweetwater High
No Degree - Medical Billing
Comprehensive Training Center