Valerie Preston
Charlotte,NC
Summary
Experienced and dependable professional with a proven track record of efficiently completing tasks in various settings. Excelling in employee training and problem solving. Possess strong organizational, time management, and teamwork skills, ensuring seamless operations in fast-paced environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
Charlotte, NC
04.2024 - Current
- Learning Ambassador: Working closely with the Learning Trainers. Being assigned a group of 6 to 8 new hires to train.
- Problem Solver: Fixing any issues with freight so that it can be processed.
- Water Spider: Manually getting freight when conveyors are down, using pallet jacks. Manually discarding empty boxes when the takeaway is down, and making sure freight moves smoothly along the conveyors.
- JamClear: When freight is jammed, using jam poles to clear it. As well as 'down stacking.'
- Operated scanners, computers, and other equipment to track orders.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Identified discrepancies between physical count and computer data.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Collaborated closely with other departments on special projects as needed.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained updated knowledge through continuing education and advanced training.
Sales Associate
Walmart
Charlotte, NC
03.2022 - 04.2023
- Answered customer inquiries regarding product features, pricing, and availability.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Recommended, selected and located merchandise based on customer desires.
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Used technology resources to assist customers in locating and selecting items.
Receptionist
NLPG Images
Miami, FL
07.2018 - 01.2020
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Greeted visitors and provided them with assistance.
- Managed company database and ensured the accuracy of contact information.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed payments and updated accounts to reflect balance changes.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
East Jefferson High School
Metairie, LA05-2011
Skills
- Employee training
- Equipment operation
- Freight handling
- Problem solving
- Safety compliance
- Time management
- Labeling and sorting
- Unpacking merchandise
- Customer service
- Inventory management
- Teamwork and collaboration
- Excellent people skills
- Stocking and receiving
- Interdepartmental collaboration
Timeline
Warehouse Worker
Amazon
04.2024 - Current
Sales Associate
Walmart
03.2022 - 04.2023
Receptionist
NLPG Images
07.2018 - 01.2020
High School Diploma -
East Jefferson High School
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