Valerie Ramirez, CCMA
Medford,OR
Summary
Self motivated, quick learner with proven history of excelling in healthcare settings. Looking forward to showcasing Spanish interpreter skills to provide detail-oriented, thorough care for each and every patient.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pre-Op/PACU MA
Orthopedic Outpatient Center
01.2023 - Current
- Assisted in patient pre-op processes such as taking vitals, starting IV access, clipping the surgical site and completing intake questionnaire.
- Educated patients on orthopedic procedures, post-operative care, and rehabilitation exercises to enhance recovery outcomes.
- Instructed all Spanish pre-op patients on what medications to hold prior to surgery, collected pertinent medical conditions and past history. As well as ensure they are equipped with the proper DME and pain meds for post-op care.
- Maintained stocked inventory of medical supplies, ensuring availability for all procedures and treatments.
- Played an integral role in emergency situations, remaining calm under pressure while rapidly responding to the needs of both patients and surgeons.
- Facilitated seamless transitions between surgeries by becoming familiarized with surgical equipment and efficiently turning over the OR for subsequent cases.
- Maximized patient PACU experience via empathetic communication and encouragement.
Internal Medicine MA
Grants Pass Clinic
10.2021 - 01.2023
- Roomed patients, reconciled medication lists, fielded questions for provider, and collected vitals.
- Performed clerical duties such as charting and faxing provider/SNF communications, completed lab requisitions and coordinated referrals.
- Assisted providers with office visits by performing point of service procedures, administering injections and dressing minor wounds.
- Triaged a high volume of patient calls and FollowMyHealth messages, ensuring timely responses and appropriate escalation of urgent matters.
- Optimized medication administration processes by assisting in prescription refills management under the supervision of the treating physician.
- Collected nasal swab specimens for Covid-19 testing during the pandemic with meticulous handling and appropriate PPE to ensure CDC standards.
- Administered as many as 100 vaccines a day at clinic-organized Covid-19 vaccine events.
Telehealth Support Tech
Grants Pass Clinic
10.2020 - 10.2021
- Utilized ticketing systems to manage and process support actions and requests.
- Managed high levels of patient call flow and responded to technical support needs of both patient and provider when connecting to video appointments.
- Educated clinic providers on EMR systems, as well as clinic-specific patient portal applications.
Skills
- Initiating Intravenous Access
- Medical Spanish Interpreting
- Orthopedics
- Internal Medicine
- Pre-op/ PACU processes
Certification
- Registered Medical Spanish Interpreter
- BLS certified
- Certified Clinical Medical Assistant
Timeline
Pre-Op/PACU MA
Orthopedic Outpatient Center
01.2023 - Current
Internal Medicine MA
Grants Pass Clinic
10.2021 - 01.2023
Telehealth Support Tech
Grants Pass Clinic
10.2020 - 10.2021